Business Centre Manager, Serviced Office Space full-time role

JR United Kingdom; Swindon; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading provider of flexible workspace solutions is seeking a Business Centre Manager for their Swindon location. This full-time on-site role involves driving occupancy, managing daily operations, and providing exceptional customer service. Candidates with a strong background in management and customer service are encouraged to apply.

Benefits

A supportive, collaborative team environment

Opportunities for growth and development

Competitive salary and benefits

Qualifications

• Experience in management roles within workspace, hospitality, property, or retail.
• Strong customer service skills and ability to handle difficult situations.
• Highly organised with excellent administrative capabilities.

Responsibilities

• Promote the business locally and build strong community relationships.
• Manage day-to-day operations and ensure a safe environment.
• Lead and coordinate with team members and contractors.

Skills

Management experience

Customer Service

Organisational Skills

Sales and Marketing

Communication

Multitasking

Tools

Microsoft Office

office management software

Job description

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Business Centre Manager, Serviced Office Space full-time role, Swindon, Wiltshire

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Client:

UBC Flexible Offices

Location:

Swindon, Wiltshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Company Description

UBC is a leading provider of flexible workspace solutions in the UK, offering serviced offices, managed offices, co-working spaces, virtual offices, and meeting room facilities. Located in prime business areas nationwide, UBC caters to small to medium businesses with customizable office spaces and all-inclusive billing.

Role Description

We are seeking a dynamic and dedicated Business Centre Manager for our Swindon location. This is a full-time, on-site role where you will work with a customer service assistant to be the face of our business centre, responsible for driving occupancy and ensuring smooth daily operations of our serviced offices.

Key Responsibilities:

• Business Development: Promote the business locally, prospect new clients, and build strong community relationships.
• Customer Service: Provide exceptional service, addressing client needs promptly and professionally.
• Facility Management: Oversee maintenance and ensure a safe, efficient environment.
• Team Leadership: Manage one staff member and coordinate with contractors such as cleaners.
• Marketing: Implement local marketing strategies and network to attract and retain clients.

Skills and Experience:

• Experience: Management experience in workspace, hospitality, property, or retail sectors is advantageous. Candidates who have supported managers in similar roles and are seeking promotion are also welcome.
• Customer Service: Strong skills with the ability to handle difficult situations gracefully.
• Organisational Skills: Highly organised with excellent administrative capabilities.
• Sales and Marketing: Proficiency in prospecting and local marketing techniques.
• Communication: Excellent interpersonal skills.
• Multitasking: Ability to prioritise effectively in a fast-paced environment.
• Technical Skills: Proficiency in Microsoft Office and office management software.
• Compliance: Knowledge of health and safety regulations.

What We Offer:

• A supportive, collaborative team environment.
• Opportunities for growth and development.
• Competitive salary and benefits.

If you are a passionate, charismatic individual with a customer service and business development focus, we would love to hear from you!