Business Centre Adviser

Peak District National Park Authority; Bakewell CP; Hybrid; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team at a forward-thinking national park authority, where you will play a crucial role in supporting operational teams and ensuring data accuracy. This position offers a blend of customer service and administrative duties, making it ideal for someone with a passion for public service and excellent organizational skills. With a commitment to equality and diversity, this role provides an opportunity to contribute to the preservation of the Peak District National Park while enjoying a flexible working environment and a range of employee benefits. If you thrive in a supportive and inclusive workplace, this could be the perfect fit for you.

Benefits

Flexi-time

Defined benefit pension scheme

26-31 days holiday

Volunteering leave

Hybrid home/office working

Free parking

Qualifications

• At least 4 GCSEs including English and Maths or equivalent.
• Solid experience using Microsoft Office, particularly Excel, Outlook, and Word.

Responsibilities

• Provide business support for operational teams across the Authority.
• Act as the first point of contact for customers across various channels.

Skills

Microsoft Office

Customer Service

Data Management

Education

GCSEs (grades A – C) including English and Maths

Tools

Excel

Outlook

Word

Job description

The Role

We have a great opportunity available to join our Business Centre Team (1 x permanent and 1 x temporary post available). The role includes business support work for operational teams across the Authority, using business systems and ensuring that data is up to date and held in accordance with relevant legislation. The postholder will also provide a first point of contact for customers across various channels, such as telephone, email, and face-to-face, and will process customer payments, supporting the Democratic Services process.

About You

You’ll need to have at least 4 GCSEs (grades A – C) including English and Maths (or equivalent), along with solid experience using Microsoft Office, particularly Excel, Outlook, and Word. A high level of accuracy, excellent customer service skills, and the ability to manage competing priorities and deadlines are essential for success in this role.

About Us

The Peak District National Park was the first of Britain’s 15 national parks and is still enjoyed by millions, offering both adventure and a space to escape. It is highly accessible due to its proximity to four major UK cities and its 38,000 residents. We recognize the importance of our national park, and our job is to speak up and care for the Peak District National Park for all to enjoy forever.

Further Information

If you have any questions about the role, please contact [e-mail]. No agencies at this time, please.

Benefits

We offer a range of staff benefits including flexi-time, a high-quality defined benefit pension scheme, 26-31 days holiday (plus bank holidays) with the option to purchase more, volunteering leave, hybrid home/office working, and free parking at most of our offices. Please check out our Total Reward Brochure to see what else we offer.

Our Values

• Care – We care for the Peak District National Park, the people we work with, and all those we serve. It’s at the heart of everything we do.
• Enjoy – We take pride in what we do and feel good about our contribution.
• Pioneer – We were born of pioneers. We will continue to explore opportunities to inspire future generations.

Equality, Diversity, and Inclusion

The Peak District National Park Authority is committed to equal opportunities. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.

We are a Disability Confident employer and guarantee to interview anyone with a disability whose application meets the essential criteria for the role.

If you are unable to apply online and require a Word version of the application form, please contact [e-mail].