Business Catering Manager

Sodexo Ltd; Belfast City District; On-site; GBP 42,000 - 66,000; Full time

Benefits offered by this job

Unlimited access to an online platform

An extensive Employee Assistance …

Access to a 24hr virtual GP Service

Sodexo Discounts Scheme, offering 24/7

Pension Plan

Learning and development tools

Bike to Work Scheme

Sodexo UK and Irelands enhanced ...

Job summary

Sodexo Ltd in Belfast is seeking an experienced Business Manager to lead the day-to-day catering and hospitality operation within a busy corporate environment. You will manage a team and ensure an excellent service is delivered to up to 500 customers.

You will oversee food quality, customer experience, and financial performance, driving continuous improvement while maintaining high standards and compliance with health & safety regulations.

Qualifications

• Experience in a catering and hospitality management environment.
• Proven experience managing, developing and engaging teams.
• Strong financial awareness with P&L responsibility.
• Excellent client and customer relationship management skills.
• Knowledge of health & safety requirements (e.g., HACCP/COSHH/CIEH).

Responsibilities

• Lead, manage and develop the catering team to create a high-performing environment.
• Oversee day-to-day delivery of catering and hospitality services.
• Build relationships with clients, customers and stakeholders at all levels.
• Ensure food is prepared fresh and to consistently high standards.
• Maintain a strong focus on customer service and hospitality.
• Ensure dietary requirements and special requests are managed appropriately.
• Monitor delivery against standards, policies and legislation.
• Manage financial performance and ensure costs stay within budget.
• Identify opportunities to grow the business and improve financial performance.

Skills

Team leadership

P&L management

Client relationship management

Food quality oversight

Budgeting

Health & safety knowledge

Communication skills

Job description

Contract Type: Full Time, Permanent

We are looking for an experienced and innovative

Business Manager to lead the delivery of catering and hospitality services within a busy corporate environment.

This is an excellent opportunity for an ambitious manager who is passionate about

food quality, customer experience and high standards of service, while also having strong commercial and people-management skills.

You will take ownership of the day-to-day catering and hospitality operation, leading a team and ensuring an excellent service is delivered to up to

500 customers.

Key Responsibilities

• Lead, manage and develop the catering team, creating an engaged and high-performing environment.
• Oversee the day-to-day delivery of catering and hospitality services.
• Build strong relationships with clients, customers and stakeholders at all levels.
• Ensure food is prepared fresh and to consistently high standards.
• Maintain a strong focus on customer service and hospitality.
• Ensure customers' dietary requirements and specific requests are managed appropriately.
• Monitor service delivery against agreed standards, company policies and legislation.
• Manage and monitor the financial performance of the site, ensuring costs remain within budget.
• Identify opportunities to grow the business and improve financial performance.
• Ensure compliance with food hygiene, health & safety and all relevant statutory and company requirements.
• Complete required reporting, administration and site documentation.
• Support continuous improvement across the catering and hospitality operation.

About You

The successful candidate will have:

• Previous experience in a

catering and hospitality management environment.

• Proven experience managing, developing and engaging teams.
• Experience managing a

P&L with strong financial awareness.

• Excellent client and customer relationship management skills.
• Good knowledge of current health & safety requirements.
• Knowledge and experience of

CIEH, COSHH and HACCP.

• Strong understanding of food hygiene and compliance.
• Excellent communication and interpersonal skills.
• A self-motivated, proactive and commercially minded approach.
• The ability to identify opportunities for growth and service improvement.

What We're Looking For

We are looking for someone who can combine

strong operational leadership with commercial awareness and a genuine passion for hospitality.

You will be responsible for delivering a high-quality customer experience while leading your team, managing financial performance and identifying opportunities to develop the contract.

If you're an experienced catering or hospitality manager looking for an opportunity to take the next step in your career within a growing business, we'd love to hear from you.

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.