Business Assurance Manager

Michael Page; London; On-site; GBP 55,000 - 65,000; Full time

Job summary

A leading financial services firm is seeking a Business Assurance Manager to oversee Quality Assurance and Outcomes Testing teams. This role involves designing assurance frameworks, managing team performance, and ensuring compliance with industry standards to support effective risk management. The successful candidate will possess significant experience in the banking or consumer finance sectors and have a strong background in quality assurance.

Qualifications

• Experience in compliance, risk management, or related field in consumer finance.
• Strong knowledge of regulatory frameworks in Banking & Financial Services.
• Proven ability to analyse data and provide actionable insights.

Responsibilities

• Designing and maintaining assurance frameworks.
• Assessing the success of assurance activities.
• Recruiting, training, and managing the QA team.

Skills

Compliance

Risk Management

Data Analysis

Leadership

Job description

The Business Assurance Manager will be managing the Quality Assurance and Outcomes Testing teams. Reporting on assurance activities which test the business policies, service, performance, procedure, quality and regulatory conduct risk.

Client Details

This opportunity is Financial Services regulated firm, who provided financing for vehicles seeking a Business Assurance Manager.

This role is responsible for designing and driving forward the team objectives. and managing the delivery of the First Line Assurance frameworks.

Description

The Business Assurance Manager :

• Designing, delivering and maintaining appropriate frameworks across the assurance areas ensuring they are relevant to regulatory and business expectations.
• Continually assessing the success of the first line assurance frameworks and activities in meeting their objectives, and recommending changes where required.
• Completing Learning and Development plans, performance reviews and objective setting for the team, holding regular documented meetings and one to ones.
• Working closely with the Training and Competency Manager to ensure development areas across the business are identified and supported on the job.
• Recruiting, training, coaching and motivating Quality Assurance and Outcomes Testing Specialists as required.
• Regularly presenting clear MI to functional and senior management, weekly operational meetings and monthly governance forums, to support prompt and targeted issue identification, escalation, root cause analysis and remediation.

Profile

A successful Business Assurance Manager should have:

• Experience in compliance, risk management, or a related field within the consumer finance market.
• Banking sector- retail or payments also applicable.
• Strong knowledge of regulatory frameworks and standards relevant to Banking & Financial Services.
• Candidate needs to have a strong QA background
• Proven ability to analyse data and provide actionable insights.
• Leadership or team management role experience is required.

Job Offer

• Competitive salary in the range of 55,000- 65,000
• Surrey based role outside London