Business and Digital Transformation Manager

National Grid; Shrewsbury; Híbrido; GBP 65 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Annual performance-related bonus up to

28 days' annual leave

Contributory healthcare

Pension scheme with 12% match

Life assurance

Sharesave scheme

Employee Assistance Programme

Free on-site parking

Resumo da oferta

National Grid Electricity Distribution (NGED) is seeking an experienced Business & Digital Transformation Manager to join its Transformation Office. Reporting to the Head of Transformation, you will shape and drive digital and technology activity across NGED’s transformation programmes, delivering clarity on progress, milestones and risks for informed decision-making.

This role sits at the intersection of business and technology, collaborating with senior stakeholders and IT&D teams to align

Qualificações

• Experience in business transformation with IT&D components, roadmaps and benefits cases.
• Ability to own delivery and remove blockers to achieve planned results.
• Ability to manage complex projects across multiple teams and stakeholders.
• Identify risks, issues and dependencies; implement mitigations.
• Strong analytical, data and critical thinking; translate insights into action.
• Excellent communication skills for senior levels and cross-functional teams.
• Experience working with senior stakeholders and building trusted relationships.
• People management skills to influence multiple teams.
• Experience in an Agile Operating Model is advantageous.

Responsabilidades

• Drive progress with business areas and IT&D to ensure deliverables visibility in Transformation Programme.
• Ensure business owners prioritise digital work within Transformation programmes and NGED.
• Make sure progress, dependencies and risks are clearly understood and reported in governance.
• Maintain IT&D backlogs aligned to Transformation outcomes and business deliverables.
• Create and maintain transformation roadmaps; identify risks and define mitigation plans.
• Define and track measures, targets and KPIs for benefits realisation and reporting.
• Align digital/technology activity with business objectives with senior stakeholders.
• Support adoption of agile delivery practices and product ownership strategy.

Conhecimentos

Business transformation

Programme management

Agile

Stakeholder management

Analytical thinking

Communication skills

Leadership

Ferramentas

PowerPoint

Word

Descrição da oferta de emprego

About us

The energy sector is evolving, and National Grid Electricity Distribution (NGED) is at the heart of that transformation.

As we prepare for ED3, our next regulatory period under the RIIO framework, we are developing the plans, investments and commitments that will shape the future of our electricity network. ED3 will determine how we deliver for customers, communities and stakeholders while enabling the UK's transition to a cleaner, more resilient energy system.

This is a pivotal moment for NGED. Following submission of our ED3 Business Plan, our focus turns to securing the strongest possible regulatory outcome and preparing the organisation to successfully deliver its commitments from day one of ED3.

The opportunity

We’re pleased to offer an exciting opportunity for an experienced Business & Digital Transformation Manager to join our newly established Transformation office at National Grid Electricity Distribution (NGED).

Reporting directly to the Head of Transformation, you’ll play a pivotal role in shaping and driving the delivery of digital and technology activity across NGED’s transformation programmes and wider business priorities. You’ll bring clarity and structure, providing senior leaders with clear insight into progress, milestones, dependencies and risks - enabling strong governance and informed decision-making.

This role sits at the intersection of business and technology. You’ll work closely with senior stakeholders, business leaders and IT & Digital teams to ensure digital priorities are aligned to transformation and other business outcomes and delivered at pace.

And because we know flexibility matters, this role offers a hybrid working approach-a mix of home and office working and you’ll also have the freedom to base yourself at any of our sites across the East Midlands, West Midlands, South West, or Wales, with travel to NGED locations 2-3 times a week.

What you'll do

• Works with business areas and IT&D to drive progress and ensure visibility of IT&D deliverables in the Transformation Programme and to meet broader business needs
• Ensures business owners are determining their digital prioritisation within the Transformation programmes and wider NGED business
• Ensures that digital related progress, dependencies and risks are clearly understood, communicated and reflected in transformation reporting and governance.
• Ensures visibility of the prioritised IT&D backlogs, aligned to Transformation outcomes and wider business deliverables
• Creates and maintains transformation roadmaps and ensures visibility of IT&D deliverable dependencies, working with business and IT&D teams to identify risks and ensure mitigation plans are defined, helping re-prioritise deliverables as needed
• Supports the definition and tracking of measures, targets and KPIs to enable effective benefits realisation and outcome reporting
• Works with senior stakeholders to ensure alignment between digital and technology activity and business objectives
• Supports the adoption and embedding across NGED of agile delivery practices and the product ownership strategy, including product roadmaps, prioritisation processes in alignment with commercial objectives and KPIs and business needs
• Provides robust, productive challenge to the pace and scale of digital delivery with transparent performance reporting to ensure execution is effective on time and risks are managed

About you

• Experience in business transformation with strong IT&D components, including developing roadmaps, defining benefits cases and complex programme management
• Able to identify areas to add value, structure work needed and proactively deliver
• Demonstrates the ability to take full ownership, drive delivery of planned results, identify and remove any roadblocks
• Demonstrates the ability to clearly structure and manage complex projects/programmes across wide range of stakeholders and extended teams
• Ability to proactively identify and highlight risks, issues and dependencies and work with the business unit and IT&D teams to identify and implement mitigations
• Strong analytical, data and critical thinking skills; can break down problems into root causes, drivers and structure clearly an action plan and work with individuals to move forward at pace to address
• Strong communication skills, both written (Powerpoint & Word) and verbal with an ability to get to the key insights and recommendations clearly and effectively at multiple levels
• Experience working with senior stakeholders, with the ability to build trusted relationships and enable informed decision-making
• Effective people management skills with the ability to influence and manage individuals across multiple teams to work together
• Experience working in an Agile Operating Model will be an advantage

What you'll get

A salary of £65,000 - £75,000 depending on experience.

Plus:

• Annual performance-related bonus of up to 15%
• 28 days' annual leave plus 8 bank holidays
• Contributory healthcare for you and your family
• Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
• Life assurance of four times your annual salary
• Annual Sharesave scheme
• Access to our Employee Assistance Programme, including musculoskeletal and physiotherapy support, as well as Backup Care support for children, adults and elderly dependants
• Free on-site parking at all our main sites

Further information

This role closes on 19 October 2026, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process. #LI-SC1 #LI-HYBRID