Business and Contracts Manager

London Borough of Hillingdon; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Flexible Working Hours

36 Hour Week

Holiday Entitlement

Local Government Pension Scheme

Perkbox Benefits

Cycle to Work

Mental Health Support

Travel Support

Trade Union Membership

Job summary

London Borough of Hillingdon is seeking a Business & Contracts Manager to lead contract management across a large technology portfolio. You will govern supplier performance, develop contract registers and support procurement while ensuring value for money for services spanning housing, social care, education and finance.

You will monitor budgets and prepare governance documents, business cases and performance reporting for senior stakeholders, driving opportunities and savings within a complex

Qualifications

• Significant experience in contract, supplier or commercial management.
• Experience in budget monitoring, financial management and business planning.
• Knowledge of procurement processes, contract governance and compliance requirements.

Responsibilities

• Leading the management and governance of the Technology contract portfolio.
• Managing supplier relationships and monitoring contract performance to ensure service delivery and value for money.
• Developing and maintaining the Corporate Services Contracts Register and contract renewal programme.
• Supporting procurement activities, market engagement exercises and tender processes.
• Supporting the monitoring of technology budgets, expenditure, forecasts and financial performance.
• Preparing business cases, governance reports and approval documentation.
• Identifying commercial opportunities, efficiencies and savings.
• Supporting Procurement Services in ensuring compliance with procurement legislation, contract standing orders and corporate governance requirements.
• Providing performance reporting and management information to senior stakeholders.
• Supporting major technology, digital and transformation programmes through effective commercial planning and contract management.

Skills

Contract management

Supplier relationships

Budgeting

Procurement

Governance

Negotiation

Reporting

Stakeholder management

Governance documentation

Job description

About the role

Help Shape the Future of Technology Services at Hillingdon

Are you an experienced commercial, contract management or business professional looking for an opportunity to make a significant impact across a large and diverse technology portfolio?

Hillingdon Council is seeking a Business & Contracts Manager to lead contract management activities that underpin the delivery of critical technology services across the organisation. This newly established role offers an exciting opportunity to work at the heart of Technology Services, managing a substantial portfolio of suppliers, contracts and budgets that support essential services including Housing, Social Care, Education, Planning, Finance and Corporate Services.

As a key member of the Application Development and Support Team, you will help ensure the Council maximises value from its technology investments while maintaining strong governance, compliance and supplier performance.

You will be responsible for:

• Leading the management and governance of the Technology contract portfolio.
• Managing supplier relationships and monitoring contract performance to ensure service delivery and value for money.
• Developing and maintaining the Corporate Services Contracts Register and contract renewal programme.
• Supporting procurement activities, market engagement exercises and tender processes.
• Supporting the monitoring of technology budgets, expenditure, forecasts and financial performance.
• Preparing business cases, governance reports and approval documentation.
• Identifying commercial opportunities, efficiencies and savings.
• Supporting Procurement Services in ensuring compliance with procurement legislation, contract standing orders and corporate governance requirements.
• Providing performance reporting and management information to senior stakeholders.
• Supporting major technology, digital and transformation programmes through effective commercial planning and contract management.

About You

We are looking for a well organised, commercially aware and proactive professional who can build effective relationships with suppliers, stakeholders and colleagues across the Council.

You will ideally have:

• Significant experience in contract, supplier or commercial management.
• Experience of budget monitoring, financial management and business planning.
• Knowledge of procurement processes, contract governance and compliance requirements.
• Strong analytical, reporting and problem-solving skills.
• Experience of developing business cases, reports and governance documentation.
• Excellent stakeholder management and negotiation skills.
• The ability to manage multiple priorities in a complex and fast-paced environment.
• Experience within local government, technology services or a regulated environment would be advantageous.

Why Join Us

At Hillingdon, you will:

• Play a key role in delivering the Council's technology, digital and transformation ambitions.
• Influence significant technology investments and strategic supplier partnerships.
• Work with a broad range of stakeholders across the organisation.
• Help drive service improvements and value for money.
• Join a collaborative and supportive team committed to innovation and excellence.

If you are a motivated commercial professional with a passion for governance, supplier management and delivering value through effective contract management, we would love to hear from you.

Join Hillingdon and help ensure our technology services deliver the greatest possible benefit for our residents, services and communities.

Benefits

Here’s a comprehensive overview of the fantastic benefits we provide:

• Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
• 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
• Generous Holiday Entitlement – increasing with length of service (for non-casual roles).
• Hillingdon Sports & Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
• Salary Sacrifice Schemes – option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules).
• Cycle to Work – Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre.
• Local Government Pension Scheme – access to Local Government Pension Scheme and membership to the Credit Union.
• Perkbox Benefits – Access a variety of offers and discounts through our Perkbox Benefits.
• Mental Health Support and Counselling Services – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
• Travel Support – Make your daily commute easier with our season ticket loans and free car parking.
• Trade Union Membership – The Council recognises UNISON, Unite, AEP and GMB and supports employees’ freedom of choice in relation to trade union membership.

Equity, Diversity and Inclusion Statement

At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly.

The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.

Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success.

Recruitment Information

Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a ‘per application’ basis.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment.

Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject to the following pre‑employment screening:

• Qualifications Check
• 2 years of Referencing

Please note:Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.

It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.