Business and Administration Apprentice (Level 3/Advanced) - KT&A3021

Kent Training & Apprenticeships; Maidstone; On-site; GBP 10,000 - 40,000; Full time

Job summary

Kent Training & Apprenticeships is seeking a Business and Administration Apprentice in Maidstone. This role promises hands-on training and development in various office tasks, from administration to customer service. Ideal candidates should have GCSE qualifications in English and Maths and a passion for providing high-quality service to residents.

Qualifications

• Minimum GCSE Grade 9 - 4 (or A - C) in English and Maths.
• Willingness to learn and develop skills in business administration.
• Ability to work within a team and independently.

Responsibilities

• Answering and responding to incoming phone calls.
• Maintaining office supplies and preparing correspondence.
• Organising and facilitating social activities.

Skills

Customer care skills

Problem-solving skills

Analytical skills

Logical

Creative

Initiative

Non judgemental

Physical fitness

Education

GCSE Grade 9 - 4 (or A - C) in English and Maths

Job description

• Business and Administration Apprentice (Level 3/Advanced) - KT&A3021

Business and Administration Apprentice (Level 3/Advanced) - KT&A3021

Business Administration Level 3

Maidstone (ME15 6YJ)

Qualifications Required:

GCSE Level 9-4 (or Grade A-C) in English and Maths. Or equivalent in these subjects.

Cutbush and Corrall Charity was established in 1865 to provide almshouse accommodation. The Charity now has 154 self-contained properties in and around Maidstone. Many of the Charity’s properties are of historic interest.

The Charity provides affordable accommodation for older people who would otherwise find it difficult to meet their housing needs.

The apprentice will be joining a small team that are committed to providing high quality and supportive services to almshouse residents. The post holder will undertake a wide range of activities including:

• finance and administration
• customer (resident) service
• organising and facilitating social activities

Responsibilities

The Business Administration Apprentice will work alongside colleagues to learn how to undertake a range of duties including:

• Answering and responding to incoming phone calls
• Maintaining office supplies
• Preparation of correspondence (Microsoft Word & Outlook)
• Updating Access/InForm databases
• Undertaking basic Health & Safety checks and maintaining appropriate records
• Note taking
• Filing & archiving
• Maintaining petty cash
• Banking
• Payments
• Use of Microsoft Excel/Xero
• Dealing with resident issues face to face and on the phone
• Use of Microsoft Publisher (preparing promotional material)
• Organising and facilitating social activities
• Preparing rooms for activities (including cleaning)
• Supporting colleagues in their duties

Other duties

• Supporting colleagues in their duties

Other reasonable duties

Wage

£7.55 per hour

Hours

35 hours per week

9am - 5pm

Monday to Friday with 1 hour lunch (unpaid)

Skills Required

• Customer care skills
• Problem-solving skills
• Analytical skills
• Logical
• Creative
• Initiative
• Non judgemental
• Physical fitness

Qualifications Required

GCSE Grade 9 - 4 (or A - C) in English and Maths as a minimum. Or equivalent qualifications in these subjects.

Training Provided

On the job training with the employer whilst working towards the Apprenticeship Standard - Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently and as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Regular work based assessments/observationscarried out by Kent Training & Apprenticeships Tutor Assessor, together with virtual training sessions and action plans, to determine competency and meet with Awarding Body standards.

Our programme offers a blended curriculum combining engaging online courses with adapted 1:1 support from a dedicated tutor. This tutor collaborates with both apprentices and employers to create a tailored programme designed to support your progression. You'll benefit from at least 6 hours of weekly training or study time during your working hours.

As of 1st April 2025, the NMW for Apprentices is £7.55 per hour. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

The employer has asked that you do not contact them directly. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are leading training organisation with over 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.