Business Analyst - West Midlands

Retail Jobs; Bilston; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

25 days annual leave

Bonus scheme

Private medical insurance

Dental insurance

Stream pay access

Learning & Development

David Lloyd discounts

Job summary

Stonegate Group, the UK's largest operator of pubs, bars and late-night venues, is seeking a Business Analyst to bridge business and IT within the IT & Digital Transformation team. You will translate challenges into structured requirements, define scope, capture end-to-end processes, and support delivery across multiple initiatives.

Join a diverse, inclusive culture with strong benefits and development opportunities, located in the West Midlands.

Qualifications

• Minimum of two years' experience in a Business Analyst role.
• Understanding of project lifecycle and delivery processes.
• Experience supporting UAT, documentation, and solution delivery.
• Confidence in data mapping and facilitating process modeling workshops.
• Good stakeholder management and communication skills.
• Experience with Agile and Waterfall methodologies.

Responsibilities

• Define project requirements, scope and deliverables across multiple initiatives.
• Capture and document business requirements and create end-to-end process models (As Is / To Be).
• Conduct peer reviews with BA team and support UAT/test deliverables.
• Collaborate with internal stakeholders and 3rd party suppliers to ensure clear requirements.
• Represent BA in meetings, workshops and project forums.

Skills

BA experience

Data mapping

Stakeholder management

UAT support

Agile & Waterfall

Education

Degree or equivalent

Job description

Business Analyst - West Midlands

About Us

Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms-including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

PURPOSE OF THE JOB

The Business Analyst role exists to bridge the gap between the business and technology, ensuring that change delivered through the IT & Digital Transformation team is clearly defined, understood and aligned to business needs. Business Analysts translate operational challenges and opportunities into well structured requirements that support effective solution design and delivery.

Working across business and IT initiatives, Business Analysts define scope, capture and manage requirements end to end, and collaborate closely with stakeholders, delivery teams and third party suppliers. Through strong analysis, clear communication and ongoing support through delivery, the role helps ensure that digital change delivers value for Stonegate.

DUTIES AND RESPONSIBILITIES

Business Analysis

• Support the definition of project requirements, scope and deliverables across multiple initiatives.
• Capture, analyse and document business requirements and create end to end process models (As Is / To Be).
• Conduct peer reviews with wider BA team.
• Support User Acceptance Testing and develop supporting user documentation for solution deployment.
• Work with both Waterfall and Agile project methodologies.

Stakeholder Engagement

• Build and maintain strong partnerships with internal stakeholders across the business.
• Work collaboratively with 3rd party suppliers, ensuring clear communication of requirements and effective delivery.
• Represent the BA function in meetings, workshops and project forums.

SKILLS, EXPERIENCE & QUALIFICATIONS

Essential

• A minimum of two years' experience within a Business Analyst role.
• Understanding of project lifecycle / delivery processes.
• Experience supporting UAT, documentation, and solution delivery.
• Confidence in data mapping and facilitating process modelling workshops.
• Good stakeholder management and communication skills, able to adapt communication style for different audiences.
• Experience working with both Agile and Waterfall methodologies.
• Strong organisational skills and self sufficiency, with a proactive approach to delivery.

Desirable

• Experience in retail or hospitality environments.
• Awareness of ITIL and TOGAF principles.
• Degree level education or equivalent professional experience.

What makes Stonegate a great place to work?

At Stonegate, we believe that when you feel your best, you do your best. That's why we're committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work.

• 25 days of annual leave, plus 8 bank holidays, with the option to purchase up to 5 additional days of leave each year
• Bonus Scheme
• Access to discounted Private Medical Insurance through Vitality
• Exclusive discounts on Dental Insurance
• Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate
• Life Assurance which gives access to Help @ Hand
• Access to your pay early via Stream
• The Stonegate Xtra portal with access to a wide range of high street discounts and offers
• Discounted access to David Lloyd membership
• Award winning Learning & Development programmes to drive your career

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on [e-mail]. #LI-HR1