Business Analyst (Technology Change, Transformation & Continous Improvement)

JR United Kingdom; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Business Analyst to drive significant digital transformation initiatives in London. This role involves engaging with stakeholders to gather requirements, analyze data for insights, and facilitate communication between teams. You will contribute to various projects, including ERP implementations and continuous improvement initiatives. The ideal candidate will possess strong analytical skills, a solid technical background, and the ability to influence teams towards shared goals. Join this dynamic environment and play a key role in shaping the future of the organization.

Qualifications

• Experience in complex change and transformation programmes.
• Strong technical background with knowledge of various technologies.

Responsibilities

• Gather and document business requirements through stakeholder engagement.
• Analyze data to identify trends and insights for process improvements.

Skills

Stakeholder Engagement

Business Process Modelling

Data Analysis

UAT Ownership

Analytical Skills

Communication Skills

Education

Degree in Business, IT, or related field

Tools

Excel

SQL

BI Software

Job description

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Business Analyst (Technology Change, Transformation & Continuous Improvement), London

Client:

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Overview of role

Zodiac Maritime has embarked on a significant digital transformation programme, affecting most parts of the business. We seek a Business Analyst with experience in complex change & transformation programmes, especially those involving technical changes.

Based five days a week at our central London office, you will contribute to various projects, from continuous improvement initiatives to new ERP implementations and procurement or contract management systems. The role requires comfort with the entire analysis process, stakeholder engagement, UAT ownership, and Hypercare.

Key responsibilities and primary deliverables

• Work with stakeholders to understand business requirements via interviews, workshops, and meetings, and document these accurately.
• Analyze requirements to identify gaps, inconsistencies, and issues.
• Create documentation such as BRDs, user stories, functional specifications, use cases, and process diagrams.
• Facilitate communication, manage expectations, and bridge between stakeholders, project managers, and developers.
• Identify inefficiencies or bottlenecks and propose improvements using business process modelling and re-engineering techniques.
• Analyze data to identify trends and insights using tools like Excel, SQL, or BI software.
• Collaborate with technical teams to design solutions, system specifications, wireframes, and mock-ups.
• Assist testing teams in developing test plans, cases, and scripts for UAT.
• Monitor solution performance and gather user feedback for optimization.
• Possess a strong technical background and knowledge of various technologies.
• Have a track record in systems implementation (ERP) or technical change projects.
• Preferably have experience in shipping, logistics, oil & gas, or utilities sectors.
• Demonstrate strong analytical, critical thinking, and data analysis skills.
• Excellent communication skills, both written and verbal.
• Ability to articulate clearly to diverse audiences and build relationships.
• Influence others and align teams toward shared goals.
• Be adaptable, resilient, organized, and a problem solver.
• Work effectively at all organizational levels and collaborate well with others.
• Have a solid understanding of organizational issues and large-scale transformation experience.