Business Analyst & Scrum Master

JR United Kingdom; Telford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the field of metal packaging technology seeks a dynamic Business Analyst & Scrum Master to improve their Sales & Distribution processes. You will drive agile delivery while collaborating with diverse teams to solve complex challenges in an evolving environment, enhancing both efficiency and effectiveness in operations.

Benefits

Opportunities for professional development

Focus on safety and employee well-being

Fair compensation based on performance

Qualifications

• Proven experience in Sales and Distribution environments.
• Experience as a Scrum Master for Agile teams.
• Strong knowledge of ERP systems.

Responsibilities

• Build relationships with stakeholders and analyze business problems.
• Translate business needs into functional requirements.
• Facilitate Agile ceremonies and coach team members.

Skills

Stakeholder Management

Problem Solving

Agile Practices

Analytical Mindset

Communication

Education

Certified Scrum Master (CSM) or equivalent

Tools

SAP ECC or S/4HANA

CRM or CPQ tools

Job description

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Business Analyst & Scrum Master, telford

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Client:

Global

Location:

telford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

07.06.2025

Expiry Date:

22.07.2025

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Job Description:

Job Title: Business Analyst & Scrum Master

Location: Wantage, UK

Company Overview:

A global leader in metal packaging technology, designs and manufactures sustainable, innovative packaging solutions for some of the world’s most recognized brands. Now part of another leading brand, we are entering an exciting growth phase with expanded capabilities, increased global reach, and a shared commitment to sustainability and innovation.

About the Role:

We are seeking a dynamic and adaptable Business Analyst and Scrum Master to join our evolving technology and operations team. This unique dual role will drive improvements across our Sales & Distribution (Order to Cash) processes while enabling agile delivery as a Scrum Master. The successful candidate will partner with business stakeholders and cross-functional teams to analyse complex challenges, deliver scalable solutions, and ensure efficient agile practices across our European operations.

Key Responsibilities:

Business Analyst Responsibilities:

• Build strong, collaborative relationships with stakeholders to align technology solutions with business goals.
• Analyse and solve complex business problems within the Order to Cash (Sales & Distribution) domain.
• Translate business needs into functional requirements and work closely with development and configuration teams.
• Manage full project lifecycles — from requirements gathering through implementation and post-go-live support.
• Work across legacy and modern ERP platforms (e.g., SAP ECC or S/4HANA).
• Balance multiple priorities and projects across departments and regions.
• Ensure high-quality documentation and user-focused solutions.
• Facilitate agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
• Coach team members in Agile best practices and foster a culture of accountability and continuous improvement.
• Identify and remove impediments to team progress.
• Promote collaboration across culturally and geographically diverse teams.
• Track sprint progress, manage timelines, and ensure delivery of key project milestones.

Required Skills & Experience:

• Proven experience as a Business Analyst in Sales and Distribution (Order to Cash) environments.
• Experience serving as a Scrum Master for Agile teams across multiple locations.
• Strong knowledge of ERP systems, particularly in Sales & Distribution (preferably SAP).
• Excellent communication, interpersonal, and stakeholder management skills.
• Analytical mindset with advanced problem-solving capabilities.
• Highly organized with the ability to manage multiple priorities effectively.
• Proactive, self-motivated, and eager to learn new technologies and approaches.

Desirable Qualifications:

• Certified Scrum Master (CSM) or equivalent Agile certification.
• Experience with SAP S/4HANA or SAP ECC.
• Familiarity with CRM or CPQ tools.
• Understanding of finance systems or financial processes.
• Experience working with external vendors or third-party consultants.
• Flexibility to support both project and business-as-usual (BAU) activities.

What We Offer:

• A career in a diverse, multicultural, and global environment.
• Fair compensation and recognition based on performance and merit.
• Opportunities for professional development through training and international projects.
• A strong focus on safety, employee wellbeing, and sustainability.

Equal Opportunity Employer:

Our company is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, disability, religion, or background.