Business Analyst & Scrum Master

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading global company in metal packaging technology is looking for a Business Analyst and Scrum Master in Newcastle upon Tyne. The candidate will drive improvements in the Sales & Distribution processes while supporting agile delivery. Responsibilities include managing project lifecycles and partnering with cross-functional teams to implement effective solutions. Ideal candidates should possess experience in agile methodologies and robust stakeholder management skills, along with SAP expertise.

Benefits

Opportunities for professional development

Focus on safety and employee wellbeing

Career in a diverse global environment

Fair compensation based on performance

Qualifications

• Experience as a Business Analyst in Sales and Distribution environments.
• Experience serving as a Scrum Master for Agile teams.
• Proficient in SAP systems, particularly in Sales & Distribution.

Responsibilities

• Analyze complex business problems in Sales & Distribution processes.
• Manage full project lifecycles from requirements to implementation.
• Facilitate agile ceremonies and coach team members in best practices.

Skills

Communication

Interpersonal skills

Analytical skills

Problem-solving

Agile methodologies

Stakeholder management

Education

Certified Scrum Master (CSM) or equivalent Agile certification

Tools

SAP

SAP S/4HANA

CRM tools

Job description

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Business Analyst & Scrum Master, Newcastle-upon-Tyne, Tyne and Wear

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Client:

Global

Location:

Newcastle-upon-Tyne, Tyne and Wear, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

07.06.2025

Expiry Date:

22.07.2025

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Job Description:

Job Title: Business Analyst & Scrum Master

Location: Wantage, UK

Company Overview:

A global leader in metal packaging technology, designing and manufacturing sustainable, innovative packaging solutions for some of the world’s most recognized brands. Now part of another leading brand, we are entering an exciting growth phase with expanded capabilities, increased global reach, and a shared commitment to sustainability and innovation.

About the Role:

We are seeking a dynamic and adaptable Business Analyst and Scrum Master to join our evolving technology and operations team. This dual role will drive improvements across our Sales & Distribution (Order to Cash) processes while enabling agile delivery as a Scrum Master. The successful candidate will partner with business stakeholders and cross-functional teams to analyze complex challenges, deliver scalable solutions, and ensure efficient agile practices across our European operations.

Key Responsibilities:

Business Analyst Responsibilities:

• Build strong, collaborative relationships with stakeholders to align technology solutions with business goals.
• Analyze and solve complex business problems within the Order to Cash (Sales & Distribution) domain.
• Translate business needs into functional requirements and work closely with development and configuration teams.
• Manage full project lifecycles — from requirements gathering through implementation and post-go-live support.
• Work across legacy and modern ERP platforms (e.g., SAP ECC or S/4HANA).
• Balance multiple priorities and projects across departments and regions.
• Ensure high-quality documentation and user-focused solutions.
• Facilitate agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
• Coach team members in Agile best practices and foster a culture of accountability and continuous improvement.
• Identify and remove impediments to team progress.
• Promote collaboration across culturally and geographically diverse teams.
• Track sprint progress, manage timelines, and ensure delivery of key project milestones.

Required Skills & Experience:

• Proven experience as a Business Analyst in Sales and Distribution (Order to Cash) environments.
• Experience serving as a Scrum Master for Agile teams across multiple locations.
• Strong knowledge of ERP systems, particularly in Sales & Distribution (preferably SAP).
• Excellent communication, interpersonal, and stakeholder management skills.
• Analytical mindset with advanced problem-solving capabilities.
• Highly organized with the ability to manage multiple priorities effectively.
• Proactive, self-motivated, and eager to learn new technologies and approaches.

Desirable Qualifications:

• Certified Scrum Master (CSM) or equivalent Agile certification.
• Experience with SAP S/4HANA or SAP ECC.
• Familiarity with CRM or CPQ tools.
• Understanding of finance systems or financial processes.
• Experience working with external vendors or third-party consultants.
• Flexibility to support both project and business-as-usual (BAU) activities.

What We Offer:

• A career in a diverse, multicultural, and global environment.
• Fair compensation and recognition based on performance and merit.
• Opportunities for professional development through training and international projects.
• A strong focus on safety, employee wellbeing, and sustainability.

Equal Opportunity Employer:

Our company is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, disability, religion, or background.