Business Analyst (Sales & CPQ)

Dabster; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading company specializing in Salesforce solutions is seeking a highly experienced Salesforce Business Systems Analyst to lead the architecture from Lead to Quote. The role requires a minimum of 10 years of experience on the Salesforce platform, with specific expertise in Sales Cloud and related technologies. Candidates should hold a Salesforce Sales Cloud certification and possess a strong ability to collaborate with cross-functional teams to deliver innovative solutions.

Benefits

Competitive salary and benefits

Support for mental, physical, financial, and social wellbeing

Qualifications

• Minimum 10+ years of experience as a business systems analyst on the Salesforce platform.
• Strong understanding of Sales Processes and Pipeline management.
• Salesforce Sales Cloud certification is mandatory.

Responsibilities

• Responsible for Lead to Quote architecture and business systems analysis.
• Manage end-to-end Salesforce configuration and integration projects.
• Collaborate with teams to identify and document business requirements.

Skills

Salesforce configuration

Problem-solving skills

Communication skills

Education

4-year degree in BS/BA, MIS or comparable technical degree

Tools

Salesforce Industries Clouds

Einstein Analytics

Job description

• Responsible for Lead to Quote architecture, preparing roadmaps, business systems analysis, building proof of concepts, and developing scalable and flexible solution architectures
• Collaborate with cross-functional teams to identify and document business requirements
• Design and develop comprehensive Salesforce solutions that address complex business challenges
• Manage end-to-end Salesforce configuration, customization, and integration projects
• Conduct thorough gap analysis and develop innovative solutions to meet business needs
• Create and maintain technical documentation, process flows, and system diagrams
• Develop and deliver training materials and conduct training sessions for users
• Monitor system performance and recommend continuous improvement strategies
• Build POCs and demonstrate to stakeholders the new salesforce feature releases
• Should be able to configure Salesforce using point and click and Identify & Drive when to code and when not to
• Map Business requirements to Salesforce standard OOTB features
• Identify recurring issues that will drive system improvements and maintain run book
• Work collaboratively and closely with Onshore and Offshore Developers during the execution phase

Responsibilities:

• Responsible for Lead to Quote architecture, preparing roadmaps, business systems analysis, building proof of concepts, and developing scalable and flexible solution architectures
• Demonstrate expertise in Salesforce Communications Cloud modules like ESM, EPC, IOM, Omniscrpts etc.
• Collaborate with cross-functional teams to identify and document business requirements
• Design and develop comprehensive Salesforce solutions that address complex business challenges
• Manage end-to-end Salesforce configuration, customization, and integration projects
• Conduct thorough gap analysis and develop innovative solutions to meet business needs
• Create and maintain technical documentation, process flows, and system diagrams
• Develop and deliver training materials and conduct training sessions for users
• Monitor system performance and recommend continuous improvement strategies
• Build POCs and demonstrate to stakeholders the new salesforce feature releases
• Should be able to configure Salesforce using point and click and Identify & Drive when to code and when not to
• Map Business requirements to Salesforce standard OOTB features
• Identify recurring issues that will drive system improvements and maintain run book
• Work collaboratively and closely with Onshore and Offshore Developers during the execution phase

Required Skills:

• Minimum 10+ years of experience as a business systems analyst on the Salesforce platform
• Minimum 5+ years of experience in Sales Cloud, CPQ, and Experience Cloud.
• Experience of Salesforce Industries Clouds especially in Communication cloud
• Deep knowledge and experience in implementing Sales Processes and Pipeline management such as lead management, account management, opportunity management, Territory Management, Quote & Forecasting, etc.
• Strong understanding and hands-on experience with Salesforce configuration, Flows, validation rules, etc.
• Strong Knowledge of Einstein, Prompt Builder, and Agentforce
• Good understanding of Einstein Analytics
• Excellent problem-solving skills Proven ability to achieve challenging goals and objectives
• Strong communication skills - verbal, written, and listening
• Fair, objective, and data-driven in decision making
• Experience with Salesforce managed packages
• Must have Salesforce Sales Cloud certification
• 4-year Degree in BS/BA, MIS or comparable technical degree

A competitive salary, and benefits to support your mental, physical, financial, and social wellbeing

A competitive salary, and benefits to support your mental, physical, financial, and social wellbeing