Business Analyst - RPA

eTeam, Inc.; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A technology solutions provider is seeking a Senior Business Analyst in London. The candidate will manage client due diligence and process discovery exercises, coordinating automation efforts and documentation. An ideal candidate should have experience in ITeS and RPA projects, strong interpersonal skills, and the ability to build long-term relationships. The role requires a graduation degree, with a preference for those from Software Engineering backgrounds. It's a full-time position with a permanent contract.

Qualifications

• Experience in ITeS / IT / Robotics Process Automation sectors.
• Work experience in RPA-related projects as a business analyst.
• Ability to facilitate change requirements through structured processes.

Responsibilities

• Manage client due diligence and process discovery.
• Coordinate with business to understand current processes.
• Facilitate structured change control processes.
• Maintain documentation for solutions and test procedures.
• Solve issues arising during automation projects.

Skills

Interpersonal skills

Leadership skills

Decision-making skills

Business communication

Organizational skills

RPA knowledge

Education

Graduation or Post Graduate (any discipline)

Graduate of Software Engineering

Tools

BRD

FRD

RPA tools

Job description

Job Title: Senior Business Analyst
Location: London
Job Type: permanent - Full Time

Role Objective

• Effectively manage client due diligence and process discovery exercise - understanding of client processes for automation and documentation of the processes. Coordinate with process owners and business to understand the as-is process and design the automation process flow. Facilitate change requirements as part of a structured change control process.

Professional Know-how

Academic: Graduation or Post Graduate (any discipline)

Desirable: Graduate of Software Engineering

Experience:

• Work experience in ITeS / IT / Robotics Process Automation sectors
• Automation opportunities identification, solution designing
• Should have preferably worked on RPA-related projects in the role of a business analyst

Primary Responsibilities

• Effectively manage client due diligence and process discovery exercise - understanding of client processes for automation and documentation of the processes
• Coordinate with process owners and business to understand the as-is process and design the automation process flow
• Facilitate change requirements as part of a structured change control process
• Maintain proper documentation for the solutions, test procedures, and scenarios during UAT and production phase
• Work with project managers, client contacts, software delivery and testing teams to ensure requirements are understood and documented
• Facilitate daily stand up meetings on behalf of project manager, Coordinate with client on a day to day basis for scope clarifications
• Solve day-to-day issues arising while running automation projects and provide timely resolutions.

Technical Skills:

• Exposure to BRD
• FRD
• Solution Document
• Requirement gathering
• Knowledge of RPA tools currently available in the market
• Working knowledge of RPA tools will be added advantage

Skills & Experience

• Excellent interpersonal & organizational skills
• Strong leadership and decision-making skills
• Excellent oral and written business communication
• Delivery-oriented, able to meet deadlines and expectations while juggling multiple and changing priorities
• Strategic orientation combined with operational strength / task orientation
• A consultative approach and ability to build long-term relationships.