Business Analyst - Public Sector

IBM; East Midlands; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading consulting services provider in the East Midlands is seeking a Senior Business Analyst to lead business requirement analysis and facilitate collaboration among stakeholders. Ideal candidates should have proven experience in business analysis methodologies, excellent communication skills, and the ability to work effectively in diverse teams. This role offers training opportunities and competitive benefits.

Benefits

Training opportunities

Regular promotions

Flexible working approaches

Health insurance benefits

Life assurance and pension plan

Qualifications

• Proven experience in requirements gathering and documenting.
• Experience in conducting user research and usability testing.
• Ability to engage with stakeholders at all levels.

Responsibilities

• Gather, document, and analyze business requirements.
• Define project scope and objectives in collaboration with stakeholders.
• Close collaboration with cross-functional teams.

Skills

Business analysis methodologies

User research techniques

Process mapping

Strong communication skills

Proficiency in Microsoft Office

Education

Bachelor's Degree

Tools

Business analysis tools

Job description

Introduction

At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.

A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.

Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

We offer:

• Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
• Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
• Feedback and checkpoints throughout the year
• Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
• A culture where your ideas for growth and innovation are always welcome
• Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
• Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
• More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

We are seeking an experienced Senior Business Analyst to join our team. This individual will lead the analysis and documentation of business requirements, as well as facilitate collaboration between stakeholders and development teams.

Responsibilities:

• Gather, document, and analyze business requirements from various stakeholders.
• Define project scope, objectives, and success criteria in collaboration with stakeholders.
• Support cross-functional teams in translating business needs into functional and technical specifications.
• Contribute to the creation of business cases, process flows, and user stories.
• Facilitate workshops, meetings, and training sessions to foster collaboration and knowledge sharing.

Required education

None

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Proven experience in business analysis and requirements gathering with proficiency in business analysis methodologies (e.g. BABOK JAD RUP) and best practices.
• Experience in using business analysis tools (e.g. Use Cases Process Models Data Flow Diagrams).
• Strong elicitation documentation and analysis skills for gathering documenting and prioritizing business requirements.
• Experience in conducting user research including interviews surveys and usability testing.
• Excellent communication and interpersonal skills to engage with diverse stakeholders including executives project teams and end-users.
• Ability to build consensus, manage expectations and facilitate decision-making processes.
• Experience in process mapping workflow analysis and process re-engineering.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. You must be able to hold or gain a UK government security clearance.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.