Business Analyst - Product + Smart Solutions

Jersey Electricity Plc; Glasgow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading energy company in Glasgow is seeking a Business Analyst to enhance software solutions for customer satisfaction. The ideal candidate should hold a degree in Computer Engineering or similar, with experience in delivering software solutions. This hybrid role offers competitive salary and benefits, including 36 days of annual leave and a supportive work environment.

Benefits

36 days annual leave

Holiday purchase

Share schemes

Healthcare benefit options

Life assurance

Access to financial wellbeing support

Discounts on shopping, leisure, and gym

Qualifications

• Degree in Computer Engineering, Computer Science or similar technical field.
• Experience of delivering software solutions.
• Some experience using industry-standard programming languages.

Responsibilities

• Drive the roadmap of improvements for better customer experience.
• Act as the bridge between business stakeholders and software developers.

Skills

Degree in Computer Engineering

Experience delivering software solutions

Passion for technology

Ability to explain complex concepts

Education

Degree in Computer Science or similar

Job description

Location: Glasgow - Hybrid working

Salary from £31,000

Closing Date Friday 8th August

Help us create a better future, quicker

Our Customer Business provides energy to millions of households and businesses across the UK. At ScottishPower we want to do the right thing for our customers. We believe in fair pricing and offer a choice of tariffs to suit customer needs. We offer products that help our customers control and protect the energy in their homes and the flexibility to help customers manage their energy accounts today, tomorrow and in the future.

The Team

At ScottishPower, we are committed to continually improving our processes and technology to support our customers. You will be part of the Centre of Excellence, which is a multi-discipline engineering team of around 100 talented individuals. We drive the delivery of software solutions to meet the fast-moving needs of the business. We are looking for like-minded people to join us on our journey.

What you'll be doing

ScottishPower's Business Analysts play a key role in driving our roadmap of improvements to help deliver the best possible experience to our customers. You ll work on specific projects critical to ScottishPower's needs and with opportunities to switch teams and areas of focus. You ll act as the bridge between the business stakeholders and the software developers, ensuring that requirements are clearly defined, understood, and successfully delivered.

What you'll bring

• Degree in Computer Engineering, Computer Science or similar technical field of study, or equivalent practical experience
• Experience of delivering software solutions in a corporate or start-up engineering environment, or equivalent
• A passion for technology and some experience using industry-standard programming languages
• Ability to explain complicated concepts to our business teams

What's in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future andtake personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow. That's why our benefits include:

• 36 days annual leave

• Holiday Purchase - perfect your work/life balance with extra annual leave

• Share Schemes

• Payroll Giving and Charity MatchedFunding

• Technology Vouchers - save more and spread the cost of your technology purchases

• Electric Vehicle Schemes - to help you transition to green/clean driving

• Cycle to Work scheme and Public Transport Season Ticket Loans

• Healthcare benefit optionsincluding:Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments

• Life Assurance (4x salary)

• Access toSavesmart financial wellbeing support

• Plusshopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why ScottishPower

ScottishPower is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we're at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in.

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers scottishpower.com .