Business Analyst - Process Mapping

Association of International Certified Professional Accountants; Birmingham; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A local recruitment firm is searching for a Business Analyst to join a new team in Birmingham. The role involves reviewing and improving processes within a public sector transformation program. Candidates should have experience in business analysis, process improvement, and familiarity with ISO standards. Strong communication and stakeholder engagement skills are essential. The position offers a hybrid working environment.

Qualifications

• Proven experience in business analysis within public sector or similar environments.
• Strong background in process improvement and mapping.
• Familiarity with ISO standards and auditing frameworks.

Responsibilities

• Review and document 'as-is' processes and map 'to-be' processes.
• Develop and implement Standard Operating Procedures (SOPs).
• Lead and support process mapping initiatives.

Skills

Business analysis

Process improvement

Stakeholder engagement

Communication skills

Tools

Oracle

Job description

Birmingham (Hybrid Work Pattern)

Hays is currently recruiting a Business Analyst to support a newly formed team within a local authority in Birmingham. This is an exciting opportunity to contribute to a transformation programme focused on process standardisation and consistency across internal council teams.

Key Responsibilities:

• Review and document 'as-is' processes and map 'to-be' processes
• Develop and implement Standard Operating Procedures (SOPs)
• Lead and support process mapping initiatives
• Apply knowledge of ISO auditing standards
• Work with systems including Oracle

What We're Looking For:

• Proven experience in business analysis within public sector or similar environments
• Strong background in process improvement and mapping
• Familiarity with ISO standards and auditing frameworks
• Understanding of Oracle systems is highly desirable
• Excellent stakeholder engagement and communication skills

This role offers a hybrid working model, with some on-site presence required in Birmingham. If you're a detail-oriented Business Analyst with a passion for driving operational excellence, please send your updated CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.