Business Analyst - MS Dynamics CRM and Marketing

Lorien; London; Remote; GBP 125,000 - 150,000; Full time

Job summary

A leading technology company is seeking a Business Analyst with expertise in MS Dynamics CRM and Marketing for an initial 6-month contract. The role involves working on global projects, including CRM solutions and data reporting, primarily remote with some collaboration in Paddington. Applicants should demonstrate strong stakeholder management and communication skills.

Qualifications

• Experience with global organisations.
• Familiarity with Microsoft Dynamics CRM.
• Experience in global data and reporting solutions.

Responsibilities

• Create a global standardised CRM solution.
• Building reports and dashboards for marketing performance.
• Synchronise CRM consent data and streamline processes.

Skills

Business Analyst expertise

Context switching

Stakeholder management

Requirements/user story capture

Clear communication

Pressure handling

Job description

Business Analyst - MS Dynamics CRM and Marketing

Business Analyst - MS Dynamics CRM and Marketing
6 Month Contract - Inside IR35 (Umbrella/PAYE)
Remote / Paddington

My client who are a specialised technology company are looking to recruit a Business Analyst - MS Dynamics CRM and Marketing experience to join them on an initial 6-month contract, working with their team based remotely.

Projects for the Business Analyst with MS Dynamics CRM and Marketing experience include:

• me+ Global Project - Creating a global standardised CRM solution for CIC Agents
• Global Marketing Performance - Collating disparate data sources into a centralised location and building reports and dashboard that clearly show marketing performance per market
• Consent 2.0 - Synchronise CRM consent data with OneTrust and streamline the way consent is captured for HCPs globally

Specific skills and capabilities for the Business Analyst with MS Dynamics CRM and Marketing experience:

• Business Analyst expertise
• Context switching and stakeholder management
• Methodical and detailed requirements/user story capture
• Clear and frequent communications with all stakeholders and the project team
• Confidence to challenge assumptions during meetings and provide alternative suggestions
• Ask questions to help elicit requirements
• Able to work under pressure and competing priorities

Specific experience for the Business Analyst with MS Dynamics CRM and Marketing:

• Worked in a global organisations'
• Worked on Global CRM systems especially with Microsoft Dynamics
• Worked on global data and reporting solutions
• Worked with Marketing, Sales and Customer Interaction Centre stakeholders

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.