Business Analyst (Manager) – Tax Technology

RSM UK; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Join RSM UK as a Tax Technology Business Analyst (Manager) to drive digital transformation in the tax business. You'll support automation projects and collaborate with tax experts to reshape operational processes while developing your career within a dynamic team. The firm offers a flexible benefits package, focusing on employee wellbeing and professional growth.

Benefits

27 Days Holiday

Lifestyle, Health, and Wellbeing benefits

Individual healthcare cover

Access to over 300 courses on demand

Qualifications

• Experience in Tax Technology-enabled business change projects.
• Knowledge of tax compliance processes.
• Ability to map customer journeys and translate into wireframes.

Responsibilities

• Support identification and documentation of automation requirements.
• Assist in the delivery of projects and business case assessments.
• Ensure communication and coordination between business and Tax Technology teams.

Skills

Data analytics

Project planning

Communication

Problem-solving

Education

PRINCE 2 qualification or equivalent

Job description

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Make an Impact at RSM UK

Our Tax Technology team is dynamic and fast-paced team, offering ample scope for progression and the chance to make a significant impact on RSM nationally, with potential to influence on a global scale driving the digital transformation within the Tax business.

As a Tax Technology Business Analyst (Manager) in our Birmingham or London office, bringing your experience within Tax Technology you will play a pivotal role in transforming our tax function by bridging our tax technologists with the wider tax service line. Your focus areas will be to support with the identification and documentation of intelligent automation requirements, support with the delivery of projects, completion of business cases, assessment of third-party technology vendor partnerships as well as ensuring our operations and governance processes are followed.

You’ll make an impact by:

• Working with the Tax Technology team and Tax service line SMEs to identify opportunities for business process automation through the application of enhanced technology.
  
• Working with the Tax Technology leadership team and the Tax service line to assess the business cases of various technology solutions.
  
• Assisting the Tax Technology team with the adoption of AI and automation solutions introduced by project demands, and the introduction of business process and other organisational changes arising from the enhanced automation to realise business benefits.
  
• Reporting to the Tax Technology leadership group, you will be responsible for defining the target business process and user stories to deliver the increased level of automation and AI adoption.
  
• Supporting and facilitating clear and timely communication and coordination between the business and the wider Tax Technology team during the delivery cycle.
  
• Participating in functional and user testing, ensuring that business requirements are captured in test scenarios and to ensure the solution ultimately meets the business’s needs.

What we are looking for:

Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you!

We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate:

• Experience in Tax Technology-enabled business change projects or workstreams.
  
• Experience and knowledge of tax compliance processes.
• Experience using data analytics tools to gather, review, and analyse business requirements, including KPIs, and other key metrics.
  
• Customer journey mapping experience and translation into wireframes and user stories, within an agile development environment.
• Excellent communication skills, written and oral, and ability to engage with and influence stakeholders across multiple business disciplines.
• A hands-on approach, and ability/appetite to “roll sleeves up” and deliver workstream outputs.
  Ideally has experience of working with UX design teams/agencies.
• PRINCE 2 qualification or equivalent.
• Maintain documentation regarding various projects, processes, and operations.
• Experience of project planning and governance procedures.
• High level of attention to detail and adherence to processes.
• Commercially minded.
• Resourcefulness and creative problem-solving skills.

What we can offer you:

We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.

• 27 Days Holiday (with the option of purchasing additional days).
• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Individual healthcare cover
• Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.

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Diversity and Inclusion at RSM
At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.