BUSINESS ANALYST - LONDON

CAPGEMINI ENGINEERING; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

Join CAPGEMINI ENGINEERING as a Business Analyst focusing on digital transformation. You'll support major client programs by conducting process modeling, developing business requirements, and engaging stakeholders. This role offers a chance to work in a collaborative environment and contribute to innovative projects aimed at driving change in financial services.

Benefits

Supportive and inclusive culture

Opportunities on cutting-edge projects

Global network of experts

Qualifications

• Experience in business analysis and requirements engineering.
• Proficient in process modeling and customer journey mapping.
• Background in financial services is desirable.

Responsibilities

• Conduct process modeling and customer journey mapping.
• Develop business requirements and change requests.
• Create compelling business cases for transformation initiatives.

Skills

Business Analysis

Requirements Engineering

Stakeholder Management

Business Process Modelling

Journey Mapping

Commercial Acumen

Job description

Shape the Future with Capgemini

At Capgemini, we empower you to shape your career your way. Join a global community where collaboration, innovation, and purpose come together to reimagine what's possible. Be part of a team that helps the world's leading organizations unlock the power of technology to build a more sustainable and inclusive future.

Role: Business Analyst - Digital Transformation

We're looking for a highly skilled and adaptable Business Analyst to support a major digital transformation programme. As part of our client-side Business Analysis practice, you'll collaborate with internal stakeholders and strategic partners to bridge the gap between current and future business states. You'll drive change, build consensus, and deliver actionable insights that shape strategic decisions.

Key Responsibilities

• Conduct process modelling and customer journey mapping
• Develop and document business requirements and change requests
• Perform gap analysis and feasibility assessments
• Create compelling business cases to support transformation initiatives
• Facilitate workshops and engage stakeholders across multi-supplier environments

Skills & Experience

• Proven expertise in business analysis and requirements engineering
• Strong facilitation skills and experience in stakeholder management
• Proficiency in business process modelling and journey mapping
• Experience working with mobile and web applications
• Background in financial services or banking is highly desirable
• Commercial acumen and the ability to navigate complex business environments

What You'll Love About Working Here

• A supportive, inclusive culture that values your growth and well-being
• Opportunities to work on cutting-edge digital transformation projects
• A global network of experts and a collaborative, forward-thinking team

Inclusion & Diversity

Capgemini is an equal opportunity employer. We welcome applications from all qualified individuals, regardless of gender, race, disability, age, sexual orientation, religion, or belief. We are committed to creating an inclusive environment where everyone can thrive and reach their full potential.

About Capgemini

Capgemini is a global leader in business and technology transformation. With 340,000 team members in over 50 countries, we help organizations accelerate their digital and sustainable transitions. Backed by over 55 years of experience, we deliver end-to-end solutions powered by AI, cloud, and data, and supported by deep industry expertise. In 2023, Capgemini reported global revenues of ₠22.5 billion.

Get the future you want.