Business Analyst (IT & Software)

Ambikatechs; Birmingham; On-site; GBP 40,000 - 64,000; Full time

Job summary

Ambikatechs is seeking a Business Analyst with IT and software experience to bridge business requirements with technology solutions. You will analyze processes, define requirements, and support digital projects, driving value across initiatives.

The role involves gathering requirements, mapping processes, creating BRDs, and collaborating with development teams to ensure compliant, effective solutions while supporting ERP/CRM implementations and data migration activities.

Qualifications

• Experience gathering requirements from stakeholders.
• Experience mapping business processes and creating BRDs.
• Familiarity with ERP and CRM implementations.
• Experience participating in Agile ceremonies like Scrum and sprint planning.

Responsibilities

• Gathered and analyzed requirements from stakeholders
• Conducted workshops to map business processes
• Prepared functional specifications and BRDs
• Worked closely with software development teams
• Conducted gap analysis for IT solutions
• Created workflow diagrams and process models
• Assisted in ERP and CRM implementations
• Participated in Agile ceremonies (scrum, sprint planning)
• Prepared user stories and acceptance criteria
• Facilitated UAT sessions with business teams
• Ensured system designs met compliance standards
• Collaborated on data migration and testing activities
• Supported business change management initiatives
• Delivered post-implementation support
• Maintained documentation of system processes

Skills

Business analysis

Stakeholder management

Requirements gathering

IT/Software experience

Job description

We are hiring a Business Analyst with IT and software experience to bridge the gap between business requirements and technology solutions. You will play a key role in analyzing processes, defining requirements, and supporting digital projects.

Responsibilities:

• Gathered and analyzed requirements from stakeholders
• Conducted workshops to map business processes
• Prepared functional specifications and BRDs
• Worked closely with software development teams
• Conducted gap analysis for IT solutions
• Created workflow diagrams and process models
• Assisted in ERP and CRM implementations
• Participated in Agile ceremonies (scrum, sprint planning)
• Prepared user stories and acceptance criteria
• Facilitated UAT sessions with business teams
• Ensured system designs met compliance standards
• Collaborated on data migration and testing activities
• Supported business change management initiatives
• Delivered post-implementation support
• Maintained documentation of system processes