Business Analyst – Health Insurance (Portal Modernisation)

TN United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job description

Business Analyst – Health Insurance (Portal Modernisation), London

Client:

Wipro

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

c48c012fb891

Job Views:

2

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

BUSINESS ANALYST - HEALTH INSURANCE (Portal Modernisation)

Introduction: Wipro is looking for a Business Analyst – Health Insurance with previous experience of working in a modernisation / digital transformation programme. This is a new role which will be at the heart of the growth agenda for the organisation. The role will have a primary focus on modernisation of the health insurance portal to support on large scale multi-year transition for Insurance finance.

The Company: Wipro is a well-led organisation where innovation is our differentiator. We ranked as a “Top Employer” as part of the Top Employer Institute 2024 annual listings. We were assessed on several key HR practices including Diversity and Inclusion and Gender. This is accompanied by achieving solid business growth in the last ten quarters against a backdrop of high inflation and geopolitical turmoil.

As a Business Analyst – Health Insurance you will be a part of Wipro Domain & Consulting Business Line. At D&C, we are not only the best at execution, but we also act as a proactive force of change, a true partner in our clients’ transformation journey. Wipro is at the forefront of helping companies around the world transform so that they can deliver great experiences to their customers, partners and employees.

Purpose of the Role: We are working on Health Modernisation Programme with one of the largest UK insurers and need a Business Analyst to support on large scale multi-year transition Insurance Finance.

Your Responsibilities:

1. Gathering requirements and scope capture
2. Understanding and mapping of the insurance processes, ways of working, value chain
3. Collection of data about an organisation’s operations to improve its systems and processes
4. Process mapping as agreed with the client
5. Identifying problems and opportunities for change with the current business model
6. Options development and recommendations to company management
7. Analysing the potential impact on the business of recommendations and creating business cases
8. Planning, developing and provision of impact analysis to technology- systems, infrastructure, applications, accelerators in line with customer needs
9. Providing support and enablement services to the business to help them develop business requirements and design
10. Acting as a customer proxy for the development team during the development cycle of specific products
11. Analysing new change needs, change requests, new requirements from third parties and customers/clients
12. Translating requirements into functional and non-functional specifications
13. Developing BRDs and other business requirements documentation
14. Design and detail of user stories to a point where developers and technical teams can understand them
15. Use development specifications to establish traceability from requirements to test cases
16. Designing potential solutions to problems and opportunities
17. Carrying out research and informing the design of the solution
18. Preparing and delivering report of findings to senior stakeholders and leadership
19. Managing risks, issues, with end-to-end impact assessment

Mandatory Skills/Experience:

1. Previous experience as a Business Analyst with a background in transformation or modernisation of a portal, ideally from a Health Insurance company
2. Understanding of insurance processes, ways of working, value chain
3. Excellent written and oral communication
4. Facilitation skills and able to plan and conduct workshops
5. Good senior stakeholder management skills
6. Self-starter, proactive, independently work and be responsible
7. Knowledge of Agile, Scrum and Kanban, Jira and confluence
8. Ability to work in a team but also work independently when required
9. Ability to quickly understand the Business processes and map them
10. Excellent presentation skills/visual representations

Your Benefits:

As the Business Analyst – Health Insurance you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.

Equal Opportunities:

Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.