Business Analyst FTC 6 months (2 roles)

TN United Kingdom; High Wycombe; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a forward-thinking organization dedicated to improving housing services through digital transformation. As a Business Analyst, you will play a key role in implementing a new Housing Management System, focusing on testing and training to enhance user experience. This position offers a unique opportunity to contribute to a socially responsible mission while developing your skills in a collaborative environment. With a strong emphasis on employee engagement and career growth, this role is perfect for those looking to make a meaningful impact in their community. Embrace the chance to grow with a company that values its people and purpose.

Benefits

25 days holiday plus additional days

Pension scheme with employer contributions

Health cash plan

Paid Giving Back Days

Modern collaborative offices

Free parking

Charging points for electric vehicles

Qualifications

• Bachelor's degree in Business Studies or equivalent experience.
• Highly proficient in business analysis techniques.
• Expertise in testing and training.

Responsibilities

• Support testing, training, and embedding new Housing Management System.
• Develop test scripts and user guides for new processes.
• Collaborate with the team to ensure successful change implementation.

Skills

Business Analysis

Testing Expertise

Training Skills

Process Design

Lean Improvement Techniques

Communication Skills

Business Process Reengineering

Data Modelling

Education

Bachelor's degree in Business Studies

Equivalent Experience

Tools

BPMS/SDLC

Microsoft Excel

Microsoft Visio

Microsoft PowerPoint

Job description

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Business Analyst FTC 6 months (2 roles), High Wycombe

Client: Paradigm Housing

Location: High Wycombe, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: aa71cc046a88

Job Views: 9

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Do you have passion and drive for improving services for a Values led business that has a strong social purpose to help people find a home?

We are in the latter stages of the biggest digital transformation programme in our history to future-proof the organisation and enhance customer satisfaction and take us from good to great.

The Role:

Reporting to the Business Analysis Manager, you will contribute to the delivery of implementing a new Housing Management System which is a key deliverable of our transformation programme supporting objectives outlined in our corporate plan.

The focus of the role at this stage of our programme is to support with testing, training, and embedding new ways of working aligned to the introduction of a new Housing Management System. Through interpreting business requirements captured to date, ensure that the design, build, and functionality meets that expected of end users and work in conjunction with the wider programme team to embed these changes successfully. There will be an element of capturing new requirements for follow on phases considering the impact on existing set up and prioritise these for future focus.

Development of test scripts, user guides, gaining business acceptance and identifying areas for future change will be the predominant day to day duties for this role. In order to achieve agreed objectives, the successful applicant will be required to build strong relations across the business and collaborate with the wider programme team understanding the programme objectives, milestones and expected outcomes.

The successful applicant will be required to interpret process design, understand and translate both business and systems requirements.

This role has a particular emphasis on testing and training and it is imperative that you can demonstrate this skill.

The team and Environment: Our Business Transformation and IT directorate consists of around 40 across project and technology roles, so there is plenty of opportunity for you to learn, grow and further your career with a progressive organisation with an important social purpose – to provide people with a home.

You will need to have/be:

• Bachelor's degree in Business Studies, Computer Science or related study OR equivalent experience.
• Highly proficient in business analysis using a range of techniques, to facilitate evidence-based decision making.
• Testing and training expertise
• Thorough knowledge of process and system design, implementation and operation as well as benefits management experience.
• Experience of Lean and/or similar improvement techniques.
• A track record in designing and implementing the automation of processes to achieve efficiencies, cost reductions and reduced risk.
• Excellent verbal and written communication skills with a proven ability to adopt varying styles to be able to explain complex information to a wide variety of audiences.
• Proficient use of business analysis tools such as BPMS/SDLC and Microsoft tools such as Excel, Visio, and PowerPoint.
• Strong business change experience / business process change / business process reengineering / business process modelling / data modelling

Paradigm Housing Group is a Best Companies 1 STAR accredited organisation in recognition of our high employee engagement and offer a welcoming and friendly environment.
We have a comprehensive range of benefits which you can read about on our careers site, in the meantime, here’s a sample:

• 25 days holiday as standard to start (30 days for ‘Head of’ & above roles) plus three days between Christmas and New year.
• Pension scheme: a defined contribution scheme with employer contributions of 7.5% or 9.5% depending on the employee’s contribution rate.
• Health cash plan – worth over £1, per year. Includes dental, optical, prescriptions, flu jabs and much more.
• Paid Giving Back Days (volunteering)
• Modern collaborative offices, with free parking and charging points for electric vehicles.

Where could this role take you?

Whilst this is not currently a permanent role, in a business our size and with the transformation we are going through, there is a possibility that this could either be extended, made permanent or other opportunities may arise. Many of our talented colleagues started at Paradigm as temporary/interim and have gone on to forge successful careers with us. However, if something longer term doesn’t materialise, you will still gain valuable experience which will add to your employability in this and similar fields.