Business Analyst - ERN05696

East Renfrewshire Council; Giffnock; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

East Renfrewshire Council recrute un Business Analyst pour soutenir son programme de transformation numérique. Le candidat idéal aura de l'expérience en gestion de projets Agile et en analyse de données, avec des compétences solides en communication et en relations interpersonnelles. Ce rôle implique d'aider à comprendre et à documenter les besoins commerciaux tout en travaillant en étroite collaboration avec diverses parties prenantes.

Qualifications

• Expérience en projets numériques et Agile.
• Capacité à analyser et rationaliser des données.
• Expérience de la cartographie des processus commerciaux et techniques.

Responsibilities

• Fournir un support analytique clé pour comprendre et documenter les besoins des clients.
• Travailler en étroite collaboration avec les équipes de projet et parties prenantes.
• S'assurer que les exigences commerciales sont livrées conformément aux politiques organisationnelles.

Skills

Agile

Gestion des parties prenantes

Analyse de données

Modélisation de processus

Compétences interpersonnelles

Négociation

Organisation

Education

HNC/D ou équivalent

Qualifications formelles en analyse commerciale

Qualifications en gestion de projets

Qualifications en design de services

Job description

Advert

We have an exciting opportunity to join our Project Management Office team as a Business Analyst to support the Council's Digital Transformation Programme by contributing and supporting digital projects across the council with a focus on the delivery of excellent customer service.

You will work closely with the PMO Manager, Programme Managers, Project teams and business stakeholders, providing key analytical support that allows customer and business needs and requirements to be understood, documented and delivered and supported in line with organisational policy.

To be successful in this role you will have Agile and Digital project experience along with excellent stakeholder management and communication skills. You will have experience of analysing and rationalising data from disparate business systems into aggregated information used to support tactical and strategic business decision making. You will have experience of mapping and modelling business and technical processes to support the "as is" status and "to be" outcome of business change programmes.

To do this, you will need to be educated to HNC/D level or have equivalent experience and preferably hold formal business analyst, project, service design and service management qualifications. You will be used to dealing with a wide range of customers at all levels and capturing business requirements, key data and co-ordinating user stories.

You will be an enthusiastic, methodical self-starter who is able to form positive relationships and deal with people confidently at all levels. You will need to have excellent interpersonal, negotiation and organisational skills and have a disciplined approach to work.

*Depending upon the needs of the service, staff in Hybrid roles will typically work from home for up to 40-60% of the time where the needs of the service can still be met.

East Renfrewshire Council has launched a new 15 year Community Planning Partnership vision called A Place to Grow'. Please follow this link https://eastrenfrewshire.gov.uk/placetogrow to watch a video and read our full plan which sets out our shared hopes and aspirations between now and 2040 so that East Renfrewshire is a place where everyone can flourish, thrive and grow.

Please note - all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences. Further information can be found here: https://www.gov.uk/prove-right-to-work

Please note East Renfrewshire Council does not provide Visa sponsorship.

As an employer, we are committed to promoting and protecting the physical and mental health of all our employees.

Additional Information

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