Business Analyst - Endur

-; London; Hybrid; GBP 45,000 - 85,000; Full time

Job description

What's the role

As the Business Analyst - Endur, you will have the opportunity to engage in the expanding LNG and Energy businesses, experiencing numerous new and unique challenges. Your role involves collaborating with business and IT teams to deliver solutions for projects or enhancements, primarily using DevOps methodologies. You will be responsible for understanding business issues, analyzing impacts, recommending and implementing solutions, and resolving incidents. You will work on project and application support teams, covering various aspects of the BA lifecycle, and may also support turnkey/SaaS solutions and prototype new technologies. All activities will adhere to enterprise guidelines and processes.

What you'll be doing

As the BA-Endur, you will play an integral role in supporting a global team, primarily collaborating with the Shell Energy business. This includes the domestic gas and power marketing sectors in North America, Europe, Asia, and Australia, as well as the Global LNG (SLMT) business.

Your responsibilities will include, but are not limited to:

1. Capture and document user requirements into specifications, from inputs from subject matter experts and Design Authority.
2. Understanding business requirements, to pilot and prototype new solutions and technologies, including procurement, setup, demonstration and deployment coordination.
3. Support Projects and Support teams in all phases of the software development lifecycle, including Requirements Gathering, Analysis, Design, Testing, Implementation, and Production support for software systems.
4. Determine and design solutions that are scalable and sustainable for a global business.
5. Establish and maintain stakeholder satisfaction levels. Build and develop strong trust relationships with the stakeholders demonstrated through clearly owning, resolving, and communicating issues and problems.
6. Contribute/participate in local and global IT community activities.

What you bring

Experience Needed

1. Proven success in providing application support within a corporate environment.
2. Full life cycle BA experience in project roles.
3. Experience supporting a diverse application landscape, including change management, application testing, data integrity management, patch management, and end-user support and training.
4. Experience designing or modifying business-critical reports/processes to maximize technology solutions.
5. Required experience in the Power and Energy trading industry.
6. Understanding of valuation and pricing models for energy commodities.
7. Commodity experience with Power, Natural Gas, LNG, or NGL.

Skills:

1. Expertise in Energy Trading and prior experience with Energy Trading systems Business Analysis.
2. Knowledge of BA life cycle and application support.
3. Understanding of mature software design/architectures and software quality management.
4. Ability to work independently in a competitive environment with flexibility and understanding.
5. Managing multiple delivery priorities and demand requests.
6. Proficiency in virtual, cross-functional, cross-cultural teams.
7. Experience with Openlink Endur.
8. Familiarity with Microsoft Azure DevOps tools (e.g., VSTS).
9. Knowledge of Software Engineering processes (e.g., Configuration Management, Change Management, Release Management).

Valued Additional Accreditations:

1. ERP, FRM certifications issued by GARP.
2. CFA certification.
3. BA skills-related certifications.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

1. Progress as a person as we work on the energy transition together.
2. Continuously grow the transferable skills you need to get ahead.
3. Work at the forefront of technology, trends, and practices.
4. Collaborate with experienced colleagues with unique expertise.
5. Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
6. Benefit from flexible working hours, and the possibility of remote/mobile working.
7. Perform at your best with a competitive starting salary and annual performance-related salary increase - our pay and benefits packages are considered to be among the best in the world.
8. Take advantage of paid parental leave, including for non-birthing parents.
9. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
10. Grow as you progress through diverse career opportunities in national and international teams.
11. Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here .

Shell in The United Kingdom

Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.

In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.