Business Analyst – Digital Transformation

JR United Kingdom; Stoke-on-Trent; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading consulting firm is seeking a Business Analyst to drive digital transformation initiatives in Stoke-on-Trent. This role involves collaborating with various teams to shape IT solutions that enhance commercial operations and CRM systems. With a focus on stakeholder management and hands-on enterprise project experience, candidates will play a vital role in ensuring successful project delivery.

Qualifications

• 5+ years of experience as a Business Analyst.
• Experience with commercial, CRM, or sales-related IT systems.
• Agile delivery experience (Scrum, Kanban, or hybrid).

Responsibilities

• Translate business requirements into functional outcomes.
• Engage cross-functional teams including Sales, Commercial, and IT.
• Support the delivery of transformation programs.

Skills

Analytical Thinking

Stakeholder Management

Communication

Workshop Facilitation

Tools

Salesforce

SAP

Dynamics

Job description

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Business Analyst – Digital Transformation, Stoke-on-Trent

Client: US3 Consulting

Location: Stoke-on-Trent, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

We’re looking for an IT Business Analyst with sharp analytical skills, stakeholder finesse, and a track record in driving business transformation across commercial or sales-focused IT environments.

You’ll be joining a high-impact digital change initiative within a large-scale enterprise environment — helping shape solutions that support commercial operations and CRM systems.

What You’ll Be Doing:

• Translate business requirements into functional outcomes and solution designs.
• Engage cross-functional teams including Sales, Commercial, and IT.
• Support the delivery of transformation programs across CRM and sales platforms.

What You’ll Bring:

• 5+ years of hands-on experience as a Business Analyst in enterprise projects.
• Background in commercial, CRM, or sales-related IT systems (e.g., Salesforce, SAP, Dynamics).
• Excellent stakeholder management and business process documentation skills.
• Agile delivery experience (Scrum, Kanban, or hybrid).
• Strong communication, workshop facilitation, and analytical thinking abilities.