Business Analyst – Core Systems Modernisation

MRJ Recruitment; Liverpool; On-site; GBP 55,000 - 75,000; Full time

Job summary

MRJ Recruitment is seeking a Contract Business Analyst for a major logistics systems modernisation programme in the UK. The role covers discovery, requirements definition, and governance across multiple platforms and vendors to harmonise processes and enable a SaaS solution.

You will lead workshops with business and technology teams, document use cases and acceptance criteria, and ensure traceability from requirements to delivery while supporting change readiness across affected functions.

Qualifications

• Proven experience as a Business Analyst delivering systems change within logistics, transport, supply chain or operational environments.
• Strong understanding of operational processes in Freight and/or Express (e.g., shipment lifecycle, routing, tracking, dispatch, exceptions, customer service workflows).
• Experience working on core systems modernisation, legacy replacement and/or platform consolidation programmes.
• Exposure to SaaS implementations and working with third-party vendors (requirements definition, fit-gap, process alignment).
• Confident stakeholder management skills, able to work across business and technology teams and drive alignment in complex environments.
• Strong process modelling and requirements engineering capability (able to create clear, structured artefacts that support delivery).
• Comfortable working with differing processes and systems and identifying opportunities to standardise and simplify.

Responsibilities

• Lead discovery and analysis across operational domains to understand current-state processes, systems, data flows and pain points
• Elicit, define and manage business requirements that support process harmonisation and platform consolidation
• Facilitate workshops and stakeholder sessions to align cross-functional teams on target outcomes, priorities and scope
• Produce clear documentation including process maps, user journeys, use cases, functional requirements and acceptance criteria
• Partner with product, engineering, architecture and vendor teams to translate business needs into SaaS-based solution requirements
• Support evaluation of solution options, including gap analysis between current capabilities and the SaaS platform
• Contribute to governance and delivery practices, helping ensure requirements are testable, traceable and aligned to programme goals
• Support change readiness by helping stakeholders understand impacts to processes, roles and ways of working

Skills

Business Analysis

Stakeholder management

Process modelling

Requirements engineering

SaaS

Job description

We have an URGENT requirement for a Contract Business Analyst (Outside IR35) to play a pivotal role in a major core systems modernisation programme for one of our key logistics clients.

The organisation currently operates two separate operational platforms (different functionality, technology stacks and business processes) and have set out on the journey to rationalise the existing landscape, harmonise requirements and processes where practical, and support the move from legacy platforms to a SaaS solution that enables a consolidated, future-ready operating model.

The role & person - Business Analyst

Key Responsibilities

• Lead discovery and analysis across operational domains to understand current-state processes, systems, data flows and pain points
• Elicit, define and manage business requirements that support process harmonisation and platform consolidation
• Facilitate workshops and stakeholder sessions to align cross-functional teams on target outcomes, priorities and scope
• Produce clear documentation including process maps, user journeys, use cases, functional requirements and acceptance criteria
• Partner with product, engineering, architecture and vendor teams to translate business needs into SaaS-based solution requirements
• Support evaluation of solution options, including gap analysis between current capabilities and the SaaS platform
• Contribute to governance and delivery practices, helping ensure requirements are testable, traceable and aligned to programme goals
• Support change readiness by helping stakeholders understand impacts to processes, roles and ways of working

Person Requirements:

• Proven experience as a Business Analyst delivering systems change within logistics, transport, supply chain or operational environments
• Strong understanding of operational processes in Freight and/or Express (e.g., shipment lifecycle, routing, tracking, dispatch, exceptions, customer service workflows)
• Experience working on core systems modernisation, legacy replacement and/or platform consolidation programmes
• Exposure to SaaS implementations and working with third-party vendors (requirements definition, fit-gap, process alignment)
• Confident stakeholder management skills, able to work across business and technology teams and drive alignment in complex environments
• Strong process modelling and requirements engineering capability (able to create clear, structured artefacts that support delivery)
• Comfortable working with differing processes and systems and identifying opportunities to standardise and simplify

We are shortlisting now with a quick turnaround expected (interviews to happen Monday 17th-Weds 19th August).