Business Analyst/ Consultant (UK- Based, Remote) (Remote)

TechLabs London; High Wycombe; Remote; GBP 40,000 - 80,000; Full time

Job summary

An innovative technology company is seeking a skilled Business Analyst/Consultant to join their dynamic team. This role involves engaging with clients to define and document complex business processes, leading improvement initiatives, and demoing technology solutions. With a focus on the Property and Housing Industry, you will leverage your strong customer-facing skills to drive successful business outcomes. The position offers remote working opportunities, occasional travel, and the chance to work with cutting-edge technologies like Microsoft Dynamics 365 and the Power Platform. If you're passionate about making a difference in a fast-paced environment, this is the perfect opportunity for you.

Qualifications

• Experience in the Property and Housing Industry is highly desirable.
• Strong experience in designing business processes and stakeholder engagement.

Responsibilities

• Preparing and running customer-facing workshops to capture requirements.
• Managing requirements and ensuring compliance to business objectives.

Skills

Business Process Design

Customer-Facing Consultancy

Stakeholder Engagement

Organizational Skills

Agile Methodologies

Technical Skills

Remote Collaboration Tools

Fluency in English

Tools

Microsoft Dynamics 365

Power Platform

Azure DevOps

Slack

Microsoft Teams

Job description

TechLabs London is an exponentially growing technology company, a Premium Microsoft Partner, and the team behind iProperty Cloud, a complete Housing Management Solution (HMS) built on Microsoft Dynamics 365 CE / CRM and the Power Platform.

We are looking to expand our team by bringing in an experienced capable Business Analyst/ Consultant based in the UK with strong customer-facing consultancy skills within the Property and Housing Industry.

The Business Analyst/ Consultant role

As a Business Analyst/ Consultant, you will work closely with clients, business stakeholders, project delivery teams, and other business units to understand, define and document complex requirements and business processes. Your key responsibilities will include:

• Preparing, coordinating, and running customer-facing workshops, capturing requirements, stakeholders’ feedback, and defining business processes.
• Designing business processes and documenting requirements, processes (As-Is and To-Be), features, and business needs.
• Leading improvement initiatives that contribute to the ongoing development and success of the business.
• Engaging with key stakeholders in multiple business areas to scope business needs and identify key pain points to overcome as well as defining quick wins where possible.
• Clearly conveying well-defined business requirements to delivery teams and effectively communicating business processes and needs to ensure successful business outcomes.
• Managing requirements and traceability throughout the project lifecycle, ensuring effective scope control and ensuring solution compliance to business objectives.
• Demoing Technology solutions and functionality to various stakeholder groups.
• Working with Microsoft Dynamics 365, Power Platform, and our custom-built solution iProperty Cloud.

Skills and Experience:

• Experience in the Property and Housing Industry is highly desirable
• Strong experience in designing business processes.
• Ability to understand our business, our technology, products, and market approaches.
• Expertise in customer-facing workshops with the ability to act on stakeholders’ requirements and feedback.
• Ability to rapidly build relationships with stakeholders with different backgrounds.
• Great organisational skills and ability to take initiative without detailed guidance.
• Experience in a highly demanding and fast-paced work environment with a quick turn-around of tasks.
• Excellent Technical and IT skills including the ability to learn new Technologies and demo our Technology solutions to customers.
• Working experience in Agile SCRUM or Agile Kanban environment.
• Ability to effectively use remote collaboration tools like Slack, Azure DevOps or Microsoft Teams.
• Experience with Microsoft Dynamics 365 is desirable, but not essential.
• Fluency in spoken and written English

Work Arrangements:

• This is a UK-based, full-time, permanent position with remote working opportunities provided you can work effectively.
• There is occasional travel to client sites depending on the business needs.