Business Analyst/ Consultant

Ceox; Guildford; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a BA/Consultant to join their dynamic team. In this role, you will analyze user needs and define solution specifications, primarily for Public Sector clients. You will engage with stakeholders to capture requirements, model business processes, and document user stories that guide development teams. This innovative firm values flexibility and offers a no-politics environment, providing opportunities for professional growth while working with the latest Microsoft technologies. If you are motivated by consulting and analysis, this is the perfect opportunity to make a significant impact on client projects.

Benefits

Flexible working environment

Opportunities for professional growth

No-politics environment

Qualifications

• Experience in Business Analysis, preferably in an Agile environment.
• Ability to write User Stories and facilitate workshops.

Responsibilities

• Capture requirements and document user stories for development.
• Engage with stakeholders to refine and record user needs.

Skills

Business Analysis

User Story Writing

Workshop Facilitation

Customer Service Focus

Good Communication

Innovative Solution Design

Business Modelling

Agile Methodologies

Education

Relevant Degree or Equivalent Experience

Tools

Microsoft Power Platform

Dynamics 365

Azure

Job description

We are looking for a BA/Consultant with experience in understanding and analysing the needs of users and organisations to define solution specifications. Our rapidly growing team works mainly with Public Sector organisations to deliver solutions and applications that drive value and engage customers using Microsoft technology.

You will be responsible for performing discovery, capturing requirements, challenging ways of working by engaging subject matter experts and stakeholders.

You will work to understand business processes, model the process and suggest business improvements, enabling clients to engage their customers and deliver value. You will define Business processes and write User Stories which the development team will turn into working software that meets the needs of Users and business objectives.

We are privately owned with financial stability and a plan for organic growth. As a company, we offer a no-politics environment and good opportunities to grow professionally. Our team values the flexibility we offer, the working environment, and the ability to work on the latest technologies.

With an office near Guildford, we specialise in delivering Business Applications based on Dynamics 365, Power Platform, and Intelligent Automation. We have made a name for ourselves as the premier Microsoft partner in the UK implementing Power Platform-based Intelligent Automation and have recently won an award for an AI project we implemented at the Department for Health & Social Care.

Mission

Your mission will be to deliver projects which lead to happy customers. You will use a variety of methods and techniques to facilitate, refine and record user needs, ensuring the development team understands the needs of internal and external users. You will document using user stories the features which are required to deliver working systems that meet customer expectations. You will work as guided by the Delivery Manager and alongside the rest of the team to ensure a successful project delivery. All our projects are delivered in an Agile manner, and you will work in a supportive manner with the team including coaching junior team members. We also provide opportunities for you to contribute to other related areas including best practice, tools and improving Ceox processes and ways of working.

Key Capabilities

• Customer Service Focus
• Ability to quickly grasp business models, processes, and user needs
• Ability to think outside of the box and create innovative solution designs
• Ability to write User Stories
• An eye for identifying areas for improvement
• Good communicator
• Flexible approach with the ability to multi-task
• Self Sufficient

Mandatory Experience

• Business Analysis - preferably in an Agile environment
• Work within a software development team
• Work within a consultancy/services company
• Business modelling
• User story writing
• Workshop facilitation
• Writing reports, papers and presenting findings
• Defining Functional/System Specification
• Ability to consult and guide clients
• Eligible for SC Clearance

Desirable Experience

• Microsoft Power Platform product knowledge
• AI - Knowledge including the capabilities of Co-Pilot, Azure AI Builder, Open AI
• Real-world experience of using Scrum or similar Agile methodologies
• Knowledge of other Microsoft products including Azure
• Familiarity with GDS Service Design principles
• Awareness of UX/UR

This role would suit an individual who is motivated by the consulting/analysis element of a project and is able to challenge customers, making recommendations that exploit new ways of working within our technology set. Knowledge of the technology is beneficial - though the focus of the role is on the ability to capture, consult and guide clients over hands-on configuration.

Location

Our office is near Guildford and most of our customers are within London. You will need to travel to the office and customer site as required to deliver projects. Our expectation is that on average you will be in the office 2 days per week.