Business Analyst - COM/T/BA01

NHS Supply Chain; Wakefield; Hybrid; GBP 48,000 - 56,000; Full time

Benefits offered by this job

Hybrid work

Annual bonus

27 days holiday + bank holidays

In-house training and external quals

Well-being leave

Job summary

NHS Supply Chain is recruiting a Business Analyst – Programme as part of its Commercial Transformation. The role is hybrid, requiring two days on-site each week, and supports delivering improved commercial processes across the transformation programme.

The position focuses on gathering requirements, mapping processes, and working with stakeholders to design and implement future operating models. Salary starts at £47,874 with potential to £56,322 over three years, closing 30 October 2026.

Qualifications

• Ability to elicit, document, and manage business requirements.
• Experience mapping current/future state processes and identifying improvement opportunities.
• Strong stakeholder engagement and workshop facilitation.
• Analytical thinking with evidence-based decision making.
• Experience supporting design and adoption of new operating models.

Responsibilities

• Lead business analysis across the Commercial Transformation Programme and translate needs into practical solutions.
• Analyse current and future-state processes to identify efficiency gains and improved ways of working.
• Collaborate with stakeholders and programme teams to define requirements and assess impacts.
• Support design and implementation of operating models, governance, and processes.
• Use data and insights to identify risks and opportunities and provide evidence-based recommendations.

Skills

Business Analysis

Requirements Gathering

Process Mapping

Stakeholder Engagement

Data Analysis

Job description

Job Title: Business Analyst – Programme

Function: Commercial, Transformation

Hybrid Worker – Expectation is two days per week on site

Contract type: 12 Month Fixed Term Contract

Salary: Offered on a starting salary of £47,874 with the potential to increase to £56,322 over the course of three years

Closing Date: Friday, 30th October 2026

NHS Supply Chain currently have multiple opportunities for a Workstream Manager to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.

The Business Analyst (Commercial Transformation Programme) is responsible for analysing, designing and supporting the delivery of business change activities across the Commercial Transformation Programme. The role will lead the identification of business requirements, process improvements and transformation opportunities, supporting the development and implementation of future commercial processes, operating procedures, governance frameworks and continuous improvement initiatives to enable the successful delivery of programme objectives.

• Lead business analysis activities across the Commercial Transformation Programme, gathering requirements, assessing business needs, and translating them into practical solutions that support successful transformation outcomes.
• Analyse and map current-state and future-state business processes, identifying opportunities for optimisation, efficiency improvements, and enhanced ways of working across commercial operations.
• Collaborate with stakeholders, subject matter experts, and programme teams to conduct impact assessments, evaluate solutions, and ensure business requirements are clearly defined and understood.
• Support the design and implementation of future operating models, governance frameworks, and business processes, helping to ensure changes are effectively adopted and embedded.
• Use data, insight, and analytical techniques to identify risks, opportunities, benefits, and improvement initiatives, providing evidence-based recommendations that support programme objectives and decision-making.

Every day you will …

What can we offer you?

We Want To Reward You For Your Passion, Enthusiasm, And Hard Work So We Offer Much More Than a Competitive Salary

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.
• We recognise our employees' hard work and contributions with annual bonus schemes, long service, and colleague recognition awards.
• 27 days holiday plus bank holidays
• We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
• A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
• Generous pension scheme (with us contributing 12% when you contribute 6%)
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community.
• Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations.Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

• Business Analysis & Requirements Gathering – Ability to elicit, document, and manage business requirements while translating stakeholder needs into clear, actionable solutions.
• Process Mapping & Continuous Improvement – Strong capability in analysing current processes, designing future-state ways of working, and identifying opportunities for operational efficiency and business improvement.
• Stakeholder Engagement & Communication – Skilled at building productive relationships, facilitating workshops, and communicating complex concepts clearly to a variety of audiences.
• Analytical Thinking & Problem Solving – Confident using data, insights, and critical thinking to assess impacts, evaluate options, and make evidence-based recommendations.
• Change & Transformation Support – Ability to work effectively in a fast-paced transformation environment, supporting business readiness, change adoption, and the successful implementation of new processes and capabilities.

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.