Business Analyst (Coaching Services) - EZRA

Ezra; United Kingdom; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking a Business Analyst to enhance their Coaching Services by gathering and analyzing data for actionable insights. The role involves collaborating with key stakeholders to improve operational efficiency and empowering the team through effective reporting. Ideal candidates will have 2-4 years of experience in analysis, strong problem-solving skills, and a passion for creating solutions.

Benefits

Your own world class coach

Friends and family coaching

2 weeks work from anywhere

Charity days

Learning and Development Budget

Weekly wellbeing hour

Regional benefits package

Qualifications

• 2-4 years working in financial or business analysis.
• Experience in relevant fields preferred.
• Excellent analytical skills and evidence-based approach.

Responsibilities

• Gather and analyze data to provide insights.
• Create dashboards and reports for non-technical audiences.
• Communicate findings to the Coaching Services leadership.

Skills

Analytical skills

Problem-solving

Communication

Mathematical ability

Attention to detail

Education

Computer science, mathematics, information management or statistics

Job description

Job Role:Business Analyst (Coaching Services)

Location:Toronto or London – Hybrid, 3 days per week in Office

Who we are

Imagine what even the world’s most exceptional organizations could achieve if all their employees were coached to be their absolute best.

At EZRA, we’re on a mission to do just that. We believe that through professional coaching, people get to know themselves and their goals, weaknesses and hang-ups. And once they know all that, they can build on the good stuff and work on the rest.

This mindset applies not only to our clients but is manifested in our own EZRA family. We believe a happy team is a productive team. We want our people to care about and be proud of what they do.

The Role

The Business Analyst will play a critical role gathering, organizing, and interpreting data to develop actionable insights to the business.You will play a large role in operationalizing how data can be presented in a scalable and efficient cadence as well as build insights on the analysis you perform.You will present insights to stakeholders across all levels and all areas of the Coaching Services Team.

The Team

The role reports directly into the VP of Coach Operations with a strong line into the Chief Coaching Officer.

What You'll Do

• Work with key coaching services stakeholders to define and prioritise reporting and data analysis needs
• Analyse key data sets to extract trends and insights with the objective of driving operational efficiency across the Coaching Services function.
• Present information in a scalable and consistent way
• Effectively communicate these insights back to the Coaching Services leadership team so they can action.
• Partner with product, data engineering, and other stakeholders to gain access to the required data
• Create dashboards, reports, charts, and presentations for non-data savvy audiences
• Create reporting and presentations for monthly and quarterly ops reviews
• Own the quarterly coach engagement survey analysis
• Train team members on using reporting and dashboards more efficiently

About you

• 2-4 years working in financial or business analysis
• Computer science, mathematics, information management or statistics experience preferred
• Excellent analytical skills and an informed, evidence-based approach
• Mathematical ability
• Strong problem-solving skills
• Ability to collect, organize, and analyse significant amounts of information with attention to detail and accuracy
• Strong communication skills and ability to present to a range of audiences
• Ability to motivate others and lead change
• A passion for creating solutions with a positive attitude to change
• Strong interest in business and business development
• A good understanding of information technology

What we offer

• Your own world class coach
• Friends and family coaching
• 2 weeks work from anywhere
• Charity days
• Learning and Development Budget
• Weekly wellbeing hour
• Regional benefits package

#LI-HybridWe are an equal opportunity employer dedicated to having a successful, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.