Business Analyst - CMS / Digital Operations - Contract

The JM Longbridge Group; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

The JM Longbridge Group in London offers a 6-month contract for an Experienced Business Analyst to join a global digital and marketing technology environment. The role combines business analysis, UAT/QA, CMS operations and production support, collaborating with business, marketing, and technology teams across regions.

You will execute UAT, manage requirements, document clearly in Jira, troubleshoot CMS issues, track defects, maintain documentation, and support platform communications and content

Qualifications

• 3-5+ years' experience in Business Analysis, CMS, QA or similar role.
• Experience with enterprise CMS platforms and UAT/release testing.
• Familiarity with Jira or similar tools.
• Strong requirements, documentation and stakeholder management skills.

Responsibilities

• Execute UAT, regression testing and release validation.
• Provide day-to-day operational support for an enterprise CMS.
• Troubleshoot content, publishing, configuration and access issues.
• Gather requirements and create clear Jira tickets and acceptance criteria.
• Track defects and work with technical teams through to resolution.
• Maintain platform documentation and knowledge resources.
• Support platform communications, releases and time-sensitive content updates.

Skills

Business Analysis

CMS

QA

UAT Testing

Stakeholder Management

Documentation

Cross-functional Collaboration

Tools

Jira

Job description

Business Analyst - CMS / Digital Operations

6-month Contract

London - Hybrid

Currently recruiting for an experienced Business Analyst to join a global digital and marketing technology environment for a 6-month Contract. This is a hands-on role combining business analysis, UAT/QA, CMS operations and production support, working closely with business, marketing and technology teams across multiple regions.

Responsibilities:

• Execute UAT, regression testing and release validation.
• Provide day-to-day operational support for an enterprise CMS.
• Troubleshoot content, publishing, configuration and access issues.
• Gather requirements and create clear Jira tickets and acceptance criteria.
• Track defects and work with technical teams through to resolution.
• Maintain platform documentation and knowledge resources.
• Support platform communications, releases and time-sensitive content updates.

Skills and Experience:

• 3-5+ years' experience in Business Analysis, CMS, QA, digital operations or a similar role.
• Experience with enterprise CMS platforms and UAT/release testing.
• Familiarity with Jira or similar tools.
• Strong requirements, documentation and stakeholder management skills.
• Comfortable working across business and technical teams in a fast-paced environment.
• Experience supporting global or multi-region teams is advantageous.