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A leading company is seeking a Business & IT Change Analyst specializing in the commercial insurance sector. This role involves working closely with stakeholders to analyze and improve business processes, documentation, and workflows. Ideal candidates will have strong claims expertise and experience with business change projects. Familiarity with SQL and Agile practices is preferred.
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Business & IT Change / Process Analysis / Insurance / Claims
You will work closely with key business stakeholders to analyze business processes and workflows. You will deliver high-quality business requirements from stakeholders on an end-to-end basis, including documentation in appropriate tools. Your responsibilities include analyzing and understanding business processes to produce 'as-is' and 'to-be' documentation, conducting gap analysis, and identifying inconsistencies across mapped processes to highlight opportunities for improvement.
The ideal candidate will have strong business & IT change analysis experience within the commercial insurance sector. They will have extensive claims process experience, some claims system exposure, and be comfortable facilitating workshops with stakeholders. Experience with SQL database queries and working in Agile environments is preferred.