Business Analyst: Bridge Biz & Tech in Telecom

Daisy Group; Cheadle; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

25 days holiday

Birthday day off

Referral bonus

Professional development

Eye care vouchers

Virgin Media & O2 deals

Retailer discounts

Job summary

O2 Business is seeking a Business Analyst to bridge business needs and technical implementation. You will work with stakeholders, developers, and product owners to ensure B2B systems meet quality and functionality standards.

Responsibilities include requirements gathering, creating user stories, and supporting delivery through documentation and collaboration with third parties and internal teams.

Qualifications

• Demonstrated experience as a Business Analyst or in a related role.
• Strong understanding of telecoms technologies and business processes.
• Proficient in requirements gathering, analysis and documentation.
• Experience with Agile/Scrum and Software Delivery Lifecycle, DevOps, cross-functional teams.
• Familiar with JIRA, Confluence or similar tools.
• Excellent analytical and problem-solving skills.
• Ability to translate complex business requirements into technical specs.

Responsibilities

• Collaborate with stakeholders to gather, analyse, and document business requirements and clarify goals.
• Translate business needs into functional specifications for the development team.
• Ensure requirements align with business objectives and user needs.
• Document requirements clearly for stakeholders and developers, outlining what's needed for outcomes.
• Create User Stories and Epics in the format: “as a [role], I want to [action], so that I can [outcome]”.
• Build flow diagrams or wireframes as required.
• Identify options for solving challenges and facilitate decisions with stakeholders and teams.
• Provide documentation to enable third parties or developers to progress with the solution.
• Support third parties and development teams throughout delivery to ensure outcomes.

Skills

Business analysis

Telecoms systems

Requirements gathering

Agile & Scrum

JIRA & Confluence

Analytical thinking

Technical translation

Tools

JIRA

Confluence

Job description

O2 Business is seeking a Business Analyst to bridge business needs and technical implementation. You will work with stakeholders, developers, and product owners to ensure B2B systems meet quality and functionality standards.

Responsibilities include requirements gathering, creating user stories, and supporting delivery through documentation and collaboration with third parties and internal teams.