Business Analyst Apprentice

Electricity North West; Preston; On-site; GBP 18,000 - 22,000; Full time

Job summary

A regional electricity network operator in Preston is looking for an Apprentice Business Analyst. The role involves collaborating with teams to deliver innovative services, mapping processes, and documenting business requirements. Ideal candidates will have GCSEs in Maths and English, as well as A Levels or a BTEC in a relevant subject. The position offers a starting salary of £18,500 and various benefits, including fully funded training and access to a rewards platform.

Benefits

Fully funded apprenticeship training

23 days holiday plus bank holidays

Pension scheme with up to 14% employer contribution

Support from a workplace mentor

Qualifications

• GCSEs in Maths and English at grades 4-9 or A-C.
• Two A Levels (A-C) including one STEM subject, or a relevant BTEC qualification.
• Good IT skills and willingness to learn.

Responsibilities

• Listening to users and turning ideas into practical solutions.
• Writing impact assessments and recommendations.
• Mapping out business processes and improvements.
• Gathering and documenting business requirements.
• Collaborating with IT and experts to design solutions.

Skills

Teamwork

Initiative

IT skills

Education

GCSEs (Maths and English Language) at grade 4–9 or A–C

Two A Levels A–C (one in a STEM subject) or BTEC National Certificate Level 3 (merit or distinction)

Job description

We’re champions of the North West and our electricity network connects communities and keeps the electricity flowing every minute of every day. As the North West’s electricity network operator, we lead the way in helping the region decarbonise and pave the way for renewable energy and a sustainable energy future. In December 2024 we were named Utility of the Year by Utility Week magazine for our innovation and problem-solving. Come and be part of our team and make a difference. Together we have the energy to transform our communities. We are switched on. We are adaptable. We take pride.

Overview

We’re looking for a curious, collaborative and forward-thinking Apprentice Business Analyst to help us shape smarter services for our customers. You’ll work with passionate teams, senior leaders, and external partners to turn ideas into real-world solutions that make a difference. This is a great opportunity for someone who is ready to grow, influence change, and bring fresh thinking to how we deliver services.

What you’ll be learning to do

• Listening to users and turning their ideas into practical solutions
• Writing impact assessments and making recommendations that balance innovation and risk
• Supporting the creation of project mandates and business cases
• Mapping out business processes and identifying opportunities for improvement
• Gathering and documenting business requirements for new systems and enhancements
• Collaborating with IT teams and subject matter experts to design solutions
• Leading workshops, interviews and user testing to ensure solutions meet real needs
• Helping embed changes and support teams post-implementation
• Using tools and techniques to model processes and manage change effectively
• Championing inclusive, customer-focused service design

Qualifications and requirements

• GCSEs (Maths and English Language) at grade 4–9 or A–C
• One of the following: two A Levels A–C (one in a STEM subject), or a BTEC National Certificate Level 3 in a relevant subject (merit or distinction)
• Working as part of a team
• Initiative to drive forward your career
• Good IT skills with a desire to learn and develop

Benefits

• Starting salary £18,500
• Fully funded apprenticeship training
• 23 days holiday (plus bank holidays), increasing with service
• Access to our rewards platform with discounts on top brands
• Membership to our pension scheme with up to 14% employer contribution
• Support from a workplace mentor and development team

Additional information

Ready to apply? If you’re passionate about making things better and want to be part of a team that values innovation, inclusion and impact—we’d love to hear from you. We are a Disability Confident Employer, though there may be occasions where it is not practical or appropriate to interview applicants who have opted into the Disability Confident Scheme and meet the minimum criteria for the job (e.g., high application volumes, seasonal peaks). If you require any additional support with your application or any adjustments, please contact our Recruitment team at or on 0845 366 0092 (option 2).

Any offer made will remain conditional until pre-employment checks are complete to a level deemed satisfactory by SP Electricity North West. The following checks will be required: references from previous employers, a Disclosure and Barring Service (DBS) check and a Drug & Alcohol test. We reserve the right to close this vacancy early. We do not accept speculative CVs from agencies; any received will be reviewed and managed in-house with no agency fees payable.