Business Analyst Apprentice

Government jobs, apprenticeship; London; On-site; GBP 18,000 - 21,000; Full time

Job summary

Join a leading agency as a Business Analyst apprentice in London, where you will engage in the full project lifecycle. Under mentorship, you'll learn to analyze business processes, design solutions, and deliver training, all while earning a competitive wage. This apprenticeship offers hands-on experience, professional development, and the chance to work with cutting-edge CRM technologies. Ideal for tech enthusiasts eager to kickstart their career in data analysis and process optimization.

Benefits

Flexible working hours

Remote working

Opportunity to travel to the USA for HubSpot Annual Conference

Co-working membership

25 days annual leave + bank holidays

Qualifications

• Essential qualifications in a relevant subject.
• Hands-on experience in business analysis and client consultation.

Responsibilities

• Engage with clients to understand business processes and requirements.
• Develop tailored HubSpot CRM solutions and ensure successful implementation.
• Deliver training sessions and ongoing support to client teams.

Skills

Communication skills

IT skills

Problem solving skills

Analytical skills

Team working

Education

Relevant subject

Tools

Unified Modeling Language (UML)

Business Process Model and Notation (BPMN)

Data Modelling

User Acceptance Testing (UAT)

Job description

Summary
Under the mentorship of seasoned professionals, you will engage in the full project lifecycle-from initial client consultations to solution deployment and team training. This role is ideal for individuals passionate about technology, data analysis, and process optimization.

Wage
£18,000 a year

Check minimum wage rates (opens in new tab)

Training course Business analyst (level 4)

Hours Days and shifts to be confirmed.
35 hours a week

Start date
Monday 16 June 2025

Duration
1 year 6 months

Positions available
1

Work
Most of your apprenticeship is spent working. You'll learn on the job by getting hands-on experience.

What you'll do at work

• Client Consultation: Engage with clients to understand their business processes, data architecture, and CRM requirements
• Process Mapping: Utilise Business Process Model and Notation (BPMN) to document and analyse existing workflows.
• Solution Design: Develop tailored HubSpot CRM solutions that align with client objectives and industry best practices
• Documentation: Adopt a documentation-first approach to create comprehensive project plans, requirements specifications, and user guides
• Implementation & Testing: Configure HubSpot CRM systems, conduct User Acceptance Testing (UAT), and ensure solutions meet defined acceptance criteria
• Training & Support: Deliver training sessions to client teams and provide ongoing support to ensure successful adoption of the CRM system
• Continuous Improvement: Identify opportunities for process enhancements and contribute to the development of internal best practices

Where you'll work

Silverstream House
45 Fitzroy Street
London
W1T 6EB
Training
Apprenticeships include time away from working for specialist training. You'll study to gain professional knowledge and skills.

College or training organisation

QA LIMITED

Your training course

Business analyst (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn
Course contents

• Apply appropriate approaches to scope, plan and perform Business Analysis
• Communicate effectively in a variety of situations with a range of stakeholders
• Apply a range of structured investigation techniques to a business situation
• Produce an outline definition of a business situation using an appropriate technique
• Apply appropriate techniques to identify problems and opportunities within a business situation
• Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
• Apply appropriate techniques to analyse and document options and recommendations for change
• Elicit process information from stakeholders
• Model business processes using relevant techniques, standards, notation and software tools
• Analyse business process models to identify opportunities for improvement
• Produce models of redesigned business processes
• Elicit requirements from stakeholders to identify business and user needs
• Document clear functional and non-functional requirements in line with local standards
• Analyse documented requirements to remove duplication, conflict and overlap
• Prioritise requirements using an appropriate prioritisation approach
• Validate requirements with stakeholders
• Support the establishment of requirements traceability
• Elicit business data needs from relevant sources
• Support the development of simple data models using relevant techniques, standards, notation and software tools
• Document current business situations to enable gap analysis and decision making
• Support the development of models of future state business situations
• Identify key differences between current and future business situations
• Identify actions required to move from the current to future business situation
• Define acceptance criteria for business and system changes
• Support business acceptance of business and system changes
• Apply relevant techniques to research and identify stakeholders
• Analyse and document stakeholders' areas of interest and influence
• Support the development of cost/benefit analysis for proposed business changes
• Evaluate and document the key impacts on people, process, organisation, technology and information
• Present information in a manner appropriate to the audience
• Apply appropriate approaches to scope, plan and perform Business Analysis
• Communicate effectively in a variety of situations with a range of stakeholders
• Apply a range of structured investigation techniques to a business situation
• Produce an outline definition of a business situation using an appropriate technique
• Apply appropriate techniques to identify problems and opportunities within a business situation
• Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
• Apply appropriate techniques to analyse and document options and recommendations for change
• Elicit process information from stakeholders
• Model business processes using relevant techniques, standards, notation and software tools
• Analyse business process models to identify opportunities for improvement
• Produce models of redesigned business processes
• Elicit requirements from stakeholders to identify business and user needs
• Document clear functional and non-functional requirements in line with local standards
• Analyse documented requirements to remove duplication, conflict and overlap
• Prioritise requirements using an appropriate prioritisation approach
• Validate requirements with stakeholders
• Support the establishment of requirements traceability
• Elicit business data needs from relevant sources
• Support the development of simple data models using relevant techniques, standards, notation and software tools
• Document current business situations to enable gap analysis and decision making
• Support the development of models of future state business situations
• Identify key differences between current and future business situations
• Identify actions required to move from the current to future business situation
• Define acceptance criteria for business and system changes
• Support business acceptance of business and system changes
• Apply relevant techniques to research and identify stakeholders
• Analyse and document stakeholders' areas of interest and influence
• Support the development of cost/benefit analysis for proposed business changes
• Evaluate and document the key impacts on people, process, organisation, technology and information
• Present information in a manner appropriate to the audience

Your training plan

Why choose our Business Analyst Level 4 apprenticeship?

Our Business Analyst Level 4 apprenticeship develops learners to investigate information systems solutions and gain the know-how to improve operational efficiency for your organisation. The principles of data analytics are being applied across just about every industry. Using past-event data, business analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.

QA's Business Analyst Level 4 apprenticeship programme enables the apprentice to:

• Become a change professional that helps organisations deliver business and digital change successfully
• Regularly investigate and analyse solutions to ensure the right one is chosen
• Experience a flexible learning journey using a blend of learning methodologies, including online learning, practical exercises, video content, coaching and workshops

Tools and technologies learned: Apprentices will learn to use Unified Modeling Language (UML), Business Process Model and Notation (BPMN), Data Modelling, User Acceptance Testing (UAT), SWOT & PESTLE

Requirements
Essential qualifications

Other in:
Relevant subject (grade Any)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

• Communication skills
• IT skills
• Problem solving skills
• Analytical skills
• Team working

Other requirements

About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
About this company
Novocy are a leading Diamond HubSpot Partner agency specializing in designing and implementing custom HubSpot CRM solutions across various industries. Our mission is to empower businesses through tailored CRM strategies that enhance marketing, sales, service, and operational efficiency.

Company benefits

Flexible working hours. Remote working. Opportunity to travel to the USA for HubSpot Annual Conference in San Francisco each year. Co-working membership. 25 days annual leave + bank holidays.
After this apprenticeship

Once you have successfully completed the apprenticeship, there will be the option to gain / pursue excellent career development opportunities and where appropriate, sponsorship of a relevant qualification.

Ask a question
The contact for this apprenticeship is:

QA LIMITED

The reference code for this apprenticeship is VAC1000320077.
Apply now
Closes in 27 days (Monday 9 June 2025)

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After signing in, you'll apply for this apprenticeship on the company's website.