Business Analyst - 9 month Fixed Term Contract

BBC UK; London; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

BBC Studios is seeking a Business Analyst for a 9-month fixed term contract in London. The role involves analyzing customer usage data, evaluating product solutions, and collaborating with various teams to ensure high-quality product delivery. Candidates should possess strong business analysis skills and experience with digital products, contributing to shaping new subscription offerings.

Benefits

26 days annual leave plus bank holidays

Defined pension with up to 10% employer contributions

Caring support and remote GP access

Career development opportunities

Qualifications

• Experience of working with digital technology and stakeholder management.
• Extensive understanding of business analysis techniques.
• Experience with data gathering and analysis to inform product decisions.

Responsibilities

• Research and analyze customer usage data for product development.
• Evaluate and investigate product solutions and market trends.
• Collaborate with cross-disciplinary teams to translate requirements.

Skills

Business analysis

Stakeholder management

Data analysis

Agile methodology

User story writing

Tools

Jira

Confluence

WordPress

Job description

Business Analyst - 9 month Fixed Term Contract

Job Requisition ID: 24861

Job Closing Date: 1st July 2025

JOB DETAILS

JOB BAND: D
CONTRACT TYPE: Fixed Term - Full-time
DEPARTMENT: BBC Studios Product Group
LOCATION: London - Hybrid
PROPOSED SALARY RANGE: £50,000 - £55,000 plus London Weight Allowance £5,319 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

WE ARE BBC STUDIOS

A globally renowned media company borne of the BBC. We make and distribute the world's most sought-after TV, audio and digital content.
Our ambition is to be the home of the most powerful, entertaining, and inspiring stories for people all around the world.

PURPOSE OF THE ROLE

We are hiring for Business Analyst to join our team on a 9 month Fixed Term Contract. The role provides the opportunity to be part of an exciting and entrepreneurial international team that values creativity and proactive problem-solving. The role will work across several workstreams, a variety of features and platforms within our News product set, including our newly mobilised enhanced News based Direct-to-Consumer service.

WHY JOIN THE TEAM

Studios Product Group is a multifunction delivery team focused on delivery of world class direct-to-consumer and business-to-business solutions within BBC Studios. We are a growing function and will provide an important contribution to the business growth targets over the coming years. Core to that growth will be the launching of new or enhanced digital products into the market to monetise our content offering. Initially, you will be joining the team as a key member for shaping and delivering a commercial news subscription offering which is at the mobilisation phase.

YOUR KEY RESPONSIBILITIES AND IMPACT:

• Research, gather, analyse, and report on customer usage data to benchmark and interpret usage and industry consumer trend data to contribute to the development of product solutions.
• Evaluate and investigate product solutions using a range of approaches, including researching competitor products.
• Collaborate with various disciplines and project teams to help break down technical architecture diagrams and translate them into technical requirements.
• Collaboratively write acceptance tests with the development teams and test engineers, ensuring the delivered solution meets the requirements and agreed quality criteria.
• Collaborate with the product management team and any third parties to ensure the delivery of the products and new features to a high standard, and within agreed timescales and budget.
• Manage stakeholder relationships with product, technical, editorial, and legal teams, acting as a proxy for the product management team as and when required.
• Help facilitate workshops with delivery and product teams to define user stories and identify acceptance criteria.

YOUR SKILLS AND EXPERIENCE

ESSENTIAL CRITERIA:

• Experience of working with digital technology manufacturers/partners, operating systems, platforms.
• Extensive understanding and experience of business analysis skills, techniques, and practices including writing gathering business requirements, benefit realisation, writing user stories, stakeholder management, acceptance tests and documenting technical requirements.
• Experience with WordPress, Agile and using the Scrum Framework with multi-disciplinary teams delivering software projects within a variety of methodologies.
• An extensive knowledge using tools such as Jira and Confluence.
• Experience gathering, analysing, and interpreting product usage data to create reports and insights to support product decisions based on evidence.

DESIRED BUT NOT REQUIRED:

• Experience with error handling, improving product features and audience feedback
• Understanding of 'live' experience on media products, Recommendations, Personalisation, Search and metadata workflows, metadata tools
• Experience working with Third parties
• Digital analytics and optimisation
• Experience of Certified Scrum Master (CSM), HTML, CSS, JS, WordPress and Drupal CMS, Adobe Creative Suite, Jira, OneTrust, , Sprinklr, Miro is an advantage

If you can bring some of these skills and experience, along with transferable strengths, we'd love to hear from you and encourage you to apply.

NEXT STEPS

We appreciate your interest in this position and understand how important this opportunity is to you. Due to the high volume of interest we may need to close the application period earlier than anticipated. This step is necessary to ensure we can provide a high level of attention and service to all applicants. Thank you for your understanding.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

#BBCSTUDIOS

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

Redeployment

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

Information at a Glance

This is your BBC

At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain.

Find out more about BBC Studios

Life at BBC Studios
• A flexible 35-hour working week with 26 days annual leave (plus bank holidays) and the option to buy an extra five days.
• Defined pension (up to 10% employer contributions).
• Caring and parenting support, 24/7 remote GP access, life assurance and accident benefit.
• BBC Studios is a world leader in operating sustainably both on and off screen. Find out more about BBC Group's science-based Net Zero targets here.
• Career development in a values-led purpose-driven culture.

Benefits may vary if you are joining on an FTC basis.

Learn more about life at the BBC and our values in our candidate pack.

Candidate pack

You belong

We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.

We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Find out more about diversity, inclusion and belonging in our strategy below.

Diversity, inclusion & belonging strategy

Disability confident

We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss: [e-mail]

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