Business Analyst (6 Months Day Rate Contract)

Handelsbanken; London; On-site; GBP 100,000 - 125,000; Part time

Job summary

Handelsbanken is seeking a Business Analyst to support its IT modernization journey focusing on payments technologies. The successful candidate will leverage their expertise in payments operations to enhance the bank's services. With a decentralized business model, this contract role offers competitive compensation and impactful responsibilities within a vibrant transformation initiative.

Benefits

Private medical insurance

Income protection

Life assurance

Market-leading pension contribution of 15%

Qualifications

• Proven payments operations experience in a banking environment.
• Familiarity with CHAPS, BACS, SEPA and other payment types.
• Experience in an agile delivery team for business analysis.

Responsibilities

• Requirements engineering for vendor selection and implementation.
• Stakeholder engagement including senior stakeholders.
• Advising on business analysis governance and guidelines.

Skills

Payments subject matter expertise

Requirements definition and management

Business process improvement

Problem analysis

Tools

BPMN

MS Visio

Job description

Business Analyst (6 Months Day Rate Contract)

Business Analyst (6 Months Day Rate Contract)

Job Introduction

At Handelsbanken UK, we are about to embark on an exciting Business Transformation, a cornerstone of which will be our IT modernisation journey. The transformation will evolve and enhance our technology systems, processes, ways of working, services and channels. Underpinning this will be our unique, decentralised business model, branch focus and customer centric business strategy that allows us to fulfil our customer’s banking needs with a tailored service and a product portfolio that’s right for them.

Job Introduction

At Handelsbanken UK, we are about to embark on an exciting Business Transformation, a cornerstone of which will be our IT modernisation journey. The transformation will evolve and enhance our technology systems, processes, ways of working, services and channels. Underpinning this will be our unique, decentralised business model, branch focus and customer centric business strategy that allows us to fulfil our customer’s banking needs with a tailored service and a product portfolio that’s right for them.

The Business Systems and IT Change department has identified the need for an experienced business analyst who will play an integral role in this journey. This position will reside within the payments area as we undertake a rationalisation and modernisation of our payments technology, including the replacement of our legacy platform with a brand new payment engine.

The successful candidate must have proven payments operations experience in a banking environment. They must be familiar with payments technologies, channels, processes, and payment types, including CHAPS, BACS, SEPA, Faster Payments, International SWIFT, Cheques and Cash. They will also be working across the latest payments industry regulations and standards. Furthermore have experience of working with a modern payments platform provided by a third party.

This is an exciting and rare opportunity for an experienced business analyst to support our IT modernisation journey. It could mark a significant career milestone for the right candidate working on a high profile programme.

Main Responsibilities

• Requirements engineering: There will be a need to refine existing high-level requirements, used as part of a vendor-selection process, into technical solution requirements, suitable for development and implementation. This requirements work will also involve the elicitation, analysis and management of transitional requirements for the purpose of business-readiness activity
• Process design work; including the potential need to lead on, and drive, the Bank’s target operating model in a payments function
• Advise on the business analysis work approach (see skills sections below), also demonstrating a hands-on approach within an agile delivery team
• Setting standards including business analysis governance and guidelines
• Stakeholder engagement and management, including owning stakeholder relationships where business analysis interaction is involved. This will include senior stakeholders, such as the Bank’s C-suite
• Operates in line with the Bank's Risk Management framework (including sub-frameworks) and relevant risk and compliance policies and procedures, ensuring appropriate and timely escalation of any concerns to their line manager
  
  

Ideal Candidate

Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…

• Payments subject matter expertise: Experience working with payments technologies, channels, processes, and payment types, including CHAPS, BACS, SEPA, Faster Payments, International SWIFT, Cheques and Cash
• Requirements definition and management: Experience advising on the approach to requirements management within a project or programme but in an agile delivery team (see Agile working) able to work to the team’s prescribed method. Experience defining the most appropriate requirements management life cycle methods and ensure the requirement can be traced in the design, build, test, tender and evaluation phases. Able to co-ordinate and review the prioritisation of requirements and engage in the negotiation of solutions to help meet programme objectives
• Business analysis planning and approach: Previous experience in using insight and metrics to inform the business analysis approach and explain business decisions clearly. Able to advise on the approach to identifying, investigating, analysing and communicating complex business problems and opportunities within a project or programme of work. Able to inform tactical decision making and help to define longer-term strategic plans. Experience recommending the approach to options analysis, feasibility assessment and operations, and can quantify potential business benefits. Ensure the proposed solution aligns with business goals and objectives, and business and user needs, and achieves the required outcomes and expected benefits
• Investigation and problem analysis: Experience in communicating clear definition of problem analysis and define the scope for business to overcome this. Able to clarify investment objectives and business benefits to be achieved by the change initiative and work closely with customers and stakeholders throughout the lifecycle of the business analysis work to ensure benefits are optimised and realised following implementation
• Business process improvement including BPMN: Experience in providing definition of business process improvements for products or services. Experience in identifying opportunities to improve business performance, within a project or programme. Prior experience leading the analysis, identification, design, prioritisation and implementation of process and business changes to improve business operations and services. Confidently can assess the feasibility of changes and recommend new approaches. Experience supporting the implementation of proposed business improvements. Prior experience in using BPMN (the Bank’s standard in business modeling notation) and equally confident using MS. Visio
• Feasibility assessment and business case development: Experience in defining the rationale for proposed business and IT change, generate, describe and evaluate the options to achieve the business requirement, and quantify and / or describe the investment objectives and predicted business outcomes
  
  

Company Information

Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.

We are embarking on an exciting Business Transformation journey. This transformation will significantly enhance our technology system systems, processes and services, bringing evolution to our ways of working. Join us in this transformative journey, where your dedication, adaptability and commitment will play a crucial role in shaping the future of banking for our valued customers.

The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.

Check our Handelsbanken website for further information

At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise. We take a long term perspective in everything we do and want each employee who joins us to build a long terms successful career with the Bank.

What is in it for you?

• We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development.
• Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance
• A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds)
  
  

Application next steps

Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extend an invitation for you to participate in an interview.

How can we support you to be your best self? Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process – just let us know by email [e-mail] .

This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Banking

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