Business Analyst

WWF-UK; Woking; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Annual leave 26–31 days

Flexible working options

Pension 7.5% employer contribution

Learning & development

Wellbeing programmes

Job summary

WWF-UK is recruiting a Business Analyst on a 12-month fixed-term contract to support systems transformation. You will work across WWF-UK to capture needs, map processes, and translate requirements into actionable user stories and acceptance criteria.

The role covers the full project lifecycle, including backlog management, business cases, and collaboration with internal and external partners. You’ll use data and analysis to simplify complex problems, improve efficiency, and ensure delivered

Qualifications

• Experience as a Business Analyst within digital, systems or technology transformation.
• Proven ability to gather and document user and business requirements.
• Knowledge of process mapping, gap analysis, impact analysis, user stories and requirements engineering.
• Ability to translate business needs into clear functional requirements and acceptance criteria.
• Experience managing or contributing to product backlogs and prioritising requirements.
• Experience working across complex projects with multiple stakeholders and external delivery partners.
• Strong facilitation and communication skills, with confidence running workshops and working with subject matter experts.
• Strong analytical and problem-solving skills, with the ability to identify priorities and simplify complex requirements.
• Experience with Agile, Waterfall or Lean delivery approaches.
• Good organisational skills and ability to manage own work to deadlines.
• Experience using process mapping or collaboration tools (Visio, Mural, Miro).
• Experience using tools such as Azure DevOps to manage requirements and delivery.
• Ability to work independently while collaborating across teams.
• Some experience with Microsoft Power Platform, PowerApps or related tech.
• Knowledge of SQL or other modern business system tools.
• Experience supporting UAT and resolving testing issues.
• Experience contributing to business cases, market research or procurement activity.
• BA certification or equivalent practical training.
• Experience working in or with a charity/complex organisation.

Responsibilities

• Gather and document business and user requirements across projects.
• Map current and future processes to identify improvements.
• Create user stories and acceptance criteria for solutions.
• Manage product backlogs and prioritize requirements.
• Support development with clear functional requirements and test criteria.
• Collaborate with internal and external delivery partners to shape solutions.
• Facilitate workshops and conversations with SMEs to clarify needs.
• Analyse data and insights to simplify ways of working and increase efficiency.
• Support solution research and procurement activities as needed.
• Document decisions, requirements and processes throughout delivery.

Skills

Business analysis experience

Requirements gathering

Process mapping

Acceptance criteria

Backlog management

Stakeholder management

Facilitation & workshops

Analytical thinking

Agile/Waterfall/Lean

Organisational skills

Visio / Mural / Miro

Azure DevOps / delivery tools

Independent working with teams

Power Platform / PowerApps / SQL

UAT support

Business case / procurement

BA certification

Charity/complex org experience

Tools

Visio

Mural

Miro

Azure DevOps

Power Platform

PowerApps

SQL

Job description

Location: Living Planet Centre, Woking, Surrey

Contract: 12 months FTC, full time (35 hours)

Hybrid working: Minimum 40% in person collaboration per month

Salary: £45,167 per annum + excellent benefits

About the role

We’re excited to be recruiting a Business Analyst on a 12-month fixed-term contract to support WWF-UK’s programme of systems transformation.

Working as part of the Business Systems Improvement team, you’ll help make sure new systems and processes genuinely meet the needs of the people who use them.

You’ll work with colleagues across WWF-UK to understand how things work today, identify where improvements are needed and translate those needs into clear requirements for new solutions.

This is a hands‑on role covering the full project lifecycle. You’ll gather and document requirements, map current and future processes, create user stories and acceptance criteria, manage product backlogs and support the development of business cases.

You’ll also work closely with internal delivery teams, subject matter experts and external partners to help shape solutions, support testing and keep delivery focused on the things that matter most.

A key part of the role will be bringing clarity to complex problems. You’ll use data, insight and structured analysis to identify opportunities to simplify ways of working, improve efficiency and make better use of technology.

You’ll also support solution research and procurement activity where needed and help make sure requirements, decisions and processes are clearly documented throughout delivery.

We’re looking for someone who is analytical, collaborative and comfortable working across both business and technology teams. You’ll be confident asking the right questions, facilitating conversations and turning complex requirements into clear, practical next steps.

Please note that this role is not a Data Analyst role.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

• Experience working as a Business Analyst within digital, systems or technology transformation
• Strong experience gathering and documenting user and business requirements
• Good knowledge of business analysis techniques such as process mapping, gap analysis, impact analysis, user stories and requirements engineering
• Experience translating business needs into clear functional requirements and acceptance criteria
• Experience managing or contributing to product backlogs and prioritising requirements
• Experience working across complex projects with multiple stakeholders and external delivery partners
• Strong facilitation and communication skills, with confidence running workshops and working with subject matter experts
• Strong analytical and problem-solving skills, with the ability to identify priorities and simplify complex requirements
• Experience working with project delivery approaches such as Agile, Waterfall or Lean
• Good organisational skills, with the ability to manage your own work and deliver to deadlines
• Experience using process mapping or collaboration tools such as Visio, Mural or Miro
• Experience using tools such as Azure DevOps or similar to manage requirements and delivery
• Ability to work independently while collaborating effectively across teams
• Some experience with Microsoft Power Platform or related technologies
• Knowledge of PowerApps, SQL or other tools used within modern business systems
• Experience supporting user acceptance testing and resolving issues identified during testing
• Experience contributing to business cases, market research or procurement activity
• Business Analysis certification or equivalent practical training
• Experience working within a charity, purpose‑led or complex organisation

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

• Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays
• Flexible working options, to support your work life balance
• 7.5% employer contribution to pension, rising to 10% with employee contribution
• Learning and development opportunities to help you grow
• Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout at [e-mail]

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.