Business Analyst

Booker; Wellingborough; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Colleague card 10% off

Tesco discount card 10%–15% off most p

Tesco Mobile deals

Job summary

Booker Technology is seeking a Business Analyst to join our Technology team, working across Retail and Logistics.

You’ll work with a broad range of stakeholders to understand how things work today, what could work better and what’s needed to make that happen. From shaping requirements and improving processes to supporting testing and implementation, you'll help deliver real value for customers and colleagues.

Qualifications

• Experience as a Business Analyst delivering business and technology change.
• Experience gathering, documenting and managing business requirements.
• Strong analytical and problem‑solving skills with clarity.
• Experience process analysis and mapping to improve efficiency.
• Confidence engaging with technical and non‑technical stakeholders.
• Able to facilitate discussions and influence others.
• Experience in Agile and/or Waterfall delivery environments.
• Familiar with Excel, Word, PowerPoint, Visio and Jira.
• Bonus: BA qualification (BCS) or equivalent.

Responsibilities

• Work with colleagues across the business to understand needs and opportunities.
• Analyse existing processes and identify simplifications for efficiency.
• Gather, define and document clear business requirements.
• Translate needs into requirements, user stories and specs for tech teams.
• Run workshops to validate requirements and build alignment.
• Create process maps to explain impact of changes.
• Collaborate with Product Managers, Project Managers and Engineering throughout delivery.
• Support SIT and UAT testing, assisting business change.

Skills

Business analysis

Requirements gathering

Stakeholder management

Process mapping

Agile / Waterfall

Testing support

Data analysis

Communication

Jira

Excel / Office tools

Education

BCS or equivalent

Tools

Jira

Visio

Excel

Word

PowerPoint

Job description

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

About the role

We're looking for a Business Analyst to join our Booker Technology team, working across Retail and Logistics.

This is a great opportunity to get close to the heart of the Booker business, working with colleagues across Technology and our wider business to understand challenges, identify opportunities and help turn ideas into practical technology solutions.

You’ll work with a broad range of stakeholders to understand how things work today, what could work better and what's needed to make that happen. From shaping requirements and improving processes to supporting testing and implementation, you'll play an important part in making sure changes deliver real value for our customers and colleagues.

You’ll be joining a collaborative team where you'll have the opportunity to build strong relationships across Booker, broaden your knowledge of the business and make a visible difference to the way we work

You will be responsible for

• Working with colleagues across the business to understand their needs, challenges and opportunities.
• Analysing existing business processes and identifying ways we can make them simpler, more effective and more efficient.
• Gathering, defining and documenting clear business requirements.
• Translating business needs into requirements, user stories and specifications that our technology teams can work with.
• Bringing people together through workshops and discussions to explore requirements, validate potential solutions and build alignment.
• Creating process maps and other analysis that helps teams understand the impact of proposed changes.
• Working closely with Product Managers, Project Managers, Engineering teams and other Technology colleagues throughout delivery.
• Supporting testing, including System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Identifying and helping to manage risks, issues and dependencies.
• Supporting the successful introduction of new technology, systems and processes into the business.
• Looking for opportunities to continuously improve our systems, processes and ways of working.

You will need

• Experience working as a Business Analyst, with exposure to business and technology change.
• Experience of gathering, documenting and managing business requirements.
• Strong analytical and problem-solving skills, with an ability to turn complex information into something clear and practical.
• Experience of process analysis, process mapping and identifying opportunities for improvement.
• Confidence working with both technical and non-technical stakeholders.
• Good communication and relationship-building skills, with the ability to facilitate conversations and influence others.
• Experience working in Agile and/or Waterfall delivery environments.
• Experience supporting testing, implementation and business change.
• Familiarity with tools such as Microsoft Excel, Word, PowerPoint, Visio and Jira.
• A Business Analysis qualification, such as BCS or equivalent, would be useful, but it isn't essential.