Business Analyst

Booker Group plc; Wellingborough; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Booker colleague card 10%

Tesco discount card 10–15%

Tesco Mobile discount

Tesco insurance discounts

Eye test discount

Health checks

RAC discounts

Cycle to work

Save As You Earn (share scheme)

Pension matching

Life Assurance

Employee Assistance Programme

Holiday package

Job summary

Booker Group plc is seeking a Business Analyst to join the Technology team, working across Retail and Logistics. You will partner with colleagues to understand needs, map processes and shape requirements that translate into actionable technology solutions.

You will gather requirements, facilitate workshops and collaborate with Product, Project and Engineering teams to support testing and implementation, ensuring changes deliver real value for customers and colleagues.

Qualifications

• Experience as a Business Analyst with business and technology change.
• Gathering, documenting and managing business requirements.
• Strong analytical and problem-solving skills.
• Experience in process analysis and mapping.

Responsibilities

• Understand needs, challenges and opportunities with business colleagues.
• Analyze processes and identify simplifications and improvements.
• Define and document clear business requirements.
• Translate needs into requirements, user stories and specs for tech teams.
• Lead workshops to explore requirements and gain alignment.
• Create process maps to show impact of changes.
• Collaborate with Product, Project and Engineering teams during delivery.
• Support SIT and UAT testing.
• Identify and manage risks, issues and dependencies.
• Assist successful introduction of new tech and processes.
• Look for continuous improvement opportunities.

Skills

Business Analysis

Requirements gathering

Stakeholder facilitation

Agile delivery

Waterfall delivery

Analytical thinking

Excel

Word

PowerPoint

Jira

Visio

Education

BCS qualification

Equivalent degree

Tools

Jira

Visio

Excel

PowerPoint

Word

Job description

The following content displays a map of the jobs location - Equity House Wellingborough

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

About the role

We’re looking for a Business Analyst to join our Booker Technology team, working across Retail and Logistics.

This is a great opportunity to get close to the heart of the Booker business, working with colleagues across Technology and our wider business to understand challenges, identify opportunities and help turn ideas into practical technology solutions.

You’ll work with a broad range of stakeholders to understand how things work today, what could work better and what’s needed to make that happen. From shaping requirements and improving processes to supporting testing and implementation, you’ll play an important part in making sure changes deliver real value for our customers and colleagues.

You’ll be joining a collaborative team where you’ll have the opportunity to build strong relationships across Booker, broaden your knowledge of the business and make a visible difference to the way we work

You will be responsible for

• Working with colleagues across the business to understand their needs, challenges and opportunities.
• Analysing existing business processes and identifying ways we can make them simpler, more effective and more efficient.
• Gathering, defining and documenting clear business requirements.
• Translating business needs into requirements, user stories and specifications that our technology teams can work with.
• Bringing people together through workshops and discussions to explore requirements, validate potential solutions and build alignment.
• Creating process maps and other analysis that helps teams understand the impact of proposed changes.
• Working closely with Product Managers, Project Managers, Engineering teams and other Technology colleagues throughout delivery.
• Supporting testing, including System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Identifying and helping to manage risks, issues and dependencies.
• Supporting the successful introduction of new technology, systems and processes into the business.
• Looking for opportunities to continuously improve our systems, processes and ways of working.

You will need

• Experience working as a Business Analyst, with exposure to business and technology change.
• Experience of gathering, documenting and managing business requirements.
• Strong analytical and problem-solving skills, with an ability to turn complex information into something clear and practical.
• Experience of process analysis, process mapping and identifying opportunities for improvement.
• Confidence working with both technical and non-technical stakeholders.
• Good communication and relationship-building skills, with the ability to facilitate conversations and influence others.
• Experience working in Agile and/or Waterfall delivery environments.
• Experience supporting testing, implementation and business change.
• Familiarity with tools such as Microsoft Excel, Word, PowerPoint, Visio and Jira.
• A Business Analysis qualification, such as BCS or equivalent, would be useful, but it isn’t essential.

About The Company

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*