Business Analyst

A2 Dominion Group; United Kingdom; On-site; GBP 47,000 - 50,000; Full time

Job summary

A housing association seeks a Business Analyst to enhance its Project Services division. Key responsibilities include analysing processes, writing requirements, and collaborating with senior stakeholders to improve business operations. Applicants should have a GCSE level education, a professional Business Analysis qualification, and experience with business process tools. The role offers a salary ranging from £47,464 to £50,000, plus generous employee benefits and a hybrid work environment.

Benefits

25 days' holiday + Bank Holidays

Up to 8% contributory pension

Flexible working

Investment in learning and development

Cycle to Work Scheme

Qualifications

• Educated to GCSE level or equivalent in Maths and English.
• Experience of industry-standard Business Analysis tools and techniques.
• Strong stakeholder engagement skills.

Responsibilities

• Analyse processes and identify opportunities for improvement.
• Capture and write requirements and user stories.
• Organise and deliver workshops with senior stakeholders.

Skills

Stakeholder engagement

Business process mapping

Requirements gathering

Quantitative analysis

Education

GCSE in Maths and English

Professional Business Analysis qualification

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Visio

Job description

Business Analyst BAU
Salary: £47,464 - £50,000 dependent on experience
Location: Ealing office base with hybrid working
Contract: 11-month fixed term contract, 35 hours per week

DBS check required: Basic

About us
We're a UK housing association committed to a new vision - providing homes people love to live in.

With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership.

Our 70,000 customers have diverse backgrounds and levels of income and we're here to provide all of them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable social purpose - delivering more homes and better services for customers.

We're also members of the G15, a group of leading housing associations that work together to house one in ten Londoners and tackle the housing crisis.

Role Overview
We are looking for a Business Analyst to join our Project Services division. As a Business Analyst, you will provide Business Analysis support and expertise to the various programme of works within Project Services' overall change portfolio.

Key responsibilities:

• Analyse As-is processes and using stakeholder analysis, identify related cross functional business areas, process owners and SME's required to define to-be processes for the relevant service area, using the most appropriate BA tools and techniques
• Identify the future vision of the Business areas to identify the desired end state and opportunities for improvement and Transformation
• Work collaboratively alongside Business SME's to understand, capture, and write requirements and user stories, analyses business areas, and to define to-be business processes (Level 4 standard) which enable improved ways of working, efficiency and transformation
• Ability to gain a firm understanding of the organisation and the underpinning service areas, and cross functional links
• Work transparently with a huge emphasis on customer focus
• Organise, prepare for and deliver workshops with senior stakeholders across different departments including Heads of Service, process owners and SME's from the relevant business areas
• Deliver business analysis activities in line with the standard Business Analysis methodology and templates. Plan the end-to-end activities required with forecast completion dates to achieve the expected deliverables. Take ownership of activities to produce outputs to the required standard and by the required timescales
• Demonstrate positive and proactive behaviours, keeping the Project Manager and Business Analyst team manager informed of progress and communicating anticipated risks and issues impacting delivery in a timely manner
• Attend workshops and playbacks held by A2D's third party supplier to understand the proposed standard solution and aligning business processes to the standard solution where possible. Review requirements and user stories and determine gaps in the solution
• Lead on presenting and securing business Validation/ approval of final to-be deliverables (L4 process maps, personas etc.) by the relevant process owner(s) and Head(s) of Service
• In line with the Business Analysis methodology, lead on playback and handover of deliverables to dependent teams (Security, Data, Change, Testing, Training). As part of this clearly outline areas of process change, new ways of working, and any change in personas
• Support BAU change activities and assessment of Change Requests as and when required from a business analysis perspective.

More about you

• Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
• Professional Business Analysis qualification
• Experience of industry standard Business Analysis tools and techniques, including requirements gathering and traceability, Business process mapping (L4), user stories and personas
• Proven experience of delivery within large projects in corporate environments that include people/ organisational, process and technology changes
• Strong stakeholder engagement skills with demonstrable experience of working confidently with senior stakeholders
• Proven experience in eliciting requirements, translating these into coherent processes and identifying areas of improvement, change or transformation
• Experience of quantitative analysis and using standard Microsoft Office tools (Excel, PowerPoint & Visio)

Choosing us is easy

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

• 25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
• Up to 8% contributory pension
• Flexible working
• Investment in your learning and development.

In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.

We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.

Whatever the role, we want you to bring your knowledge and experience to play your part in improving people's lives.

If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: [e-mail]

A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will:

• actively look to attract and recruit disabled people
• provide a fully inclusive and accessible recruitment process
• offer an interview to disabled applicants who meet the minimum criteria for the job
• be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job
• make reasonable adjustments as required

At A2Dominion Group, we recognise the positive value of diversity, promote equality and inclusivity in our hiring processes. We always aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions, and beliefs.

Meeting the role requirements

We recognise that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, we'd still encourage you to apply and also to arrange a call with one of our recruitment team to discuss your application further at [e-mail].

A2Dominion is proud to be a family friendly employer

Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us."

Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.