Business Analyst

Integrated Care System; Tonyrefail; On-site; GBP 35,000 - 45,000; Full time

Job summary

A prominent health organization in Wales is seeking a motivated Business Analyst to join their Digital Transformation Team. The successful candidate will support the gathering of requirements and solution design for various healthcare projects. Ideal applicants should have experience in a digital health environment and possess strong communication skills. This is a fixed term position until March 2028, offering a collaborative workplace dedicated to patient care.

Benefits

Generous pension

Flexible work options

Career growth opportunities

Ongoing learning and development

Qualifications

• Educated to Masters level or equivalent.
• Familiar with modelling and analysis tools (e.g., UML, BPMN).
• In-depth knowledge of business modelling techniques.

Responsibilities

• Support the gathering of requirements and solution design.
• Streamline processes to improve patient outcomes.
• Play a key role in implementing transformation project objectives.

Skills

Requirements elicitation

Process mapping

Software development lifecycle

Excellent communication skills

Education

Masters level (or equivalent qualification / experience)

BCS International Diploma in Business Analysis (or working towards)

Tools

Enterprise Architect

Job description

Go back Cwm Taf Morgannwg University Health Board

Business Analyst

The closing date is 04 August 2025

Exciting opportunities have arisen for highly motivated and experienced Business Analysts to join the Digital Transformation Team. As an integral part of the Digital & Data Directorate in CTM, the team have a rapidly expanding portfolio of challenging and interesting projects, including electronic prescribing and medicines administration, transforming patient contact services and several smaller projects supporting direct care.

Under the guidance of the Head of Digital Business Change and Benefits, working closely with Projects, SMEs and Clinical Systems Manager , the successful candidate will be expected work with our end -users and suppliers to support the gathering of requirements, solution design and the streamlining of processes to improve the outcomes of our patients, citizens and families that we serve, as outlined in the Health Board's strategy CTM 2030.

Candidates will be expected to have experience of working within a complex digital transformation health environment. Skills include; Requirements elicitation, process mapping, software development lifecycle and excellent communication skills.

As a proactive and positive member of the team, the post holder will play a key role in supporting the implementation of key transformation project objectives which will enable and support the vital work of Cwm Taf Morgannwg University Health Board (CTMUHB).

Main duties of the job

See Job description for further information about the main duties of the role. This is attached the the role .

This post is fixed term/secondment for 3 years until 31st March 2028, due to project work in either PCCT or Mental Health. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications & Knowledge

• Educated to Masters level (or equivalent qualification / experience)
• Familiar with modelling and analysis tools (e.g. Enterprise Architect), methods and standards (e.g. UML, BPMN).
• In-depth knowledge of business modelling techniques and experience in obtaining input from and communicating modelling results to senior managers for agreement.
• Possess (or working towards) a recognised Business Analysis professional qualification (such as BCS International Diploma in Business Analysis)
• Working knowledge of the NHS and national developments and policy initiatives

Experience

• Experience of applying a variety of analytical techniques to information and quantifying result integrity based upon assessment of sources and techniques applied.
• Experience of consulting activities and techniques including facilitating stakeholder groups.
• Experience of process analysis, assessment and change including financial, cultural, technological, organisational and environmental factors. Further experience of establishing customer requirements and identifying how these map to process requirements.
• Experience in defining, documenting and working on projects across all phases either alone or with a small team.
• Experience of establishing and maintaining a data structure using data analysis and data modelling techniques.

Skills & Attributes

• Highly organised, with the ability to work to agreed goals, in a self-directed and professional manner.
• Demonstrable excellent written and verbal communication skills, able to negotiate successful outcomes with senior personnel.
• Must be able to travel to all sites as required by the role
• Highly experienced in influencing and negotiation skills including critical questioning and innovative thinking.
• Excellent faciltation skills within a Healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board