Business Analyst

Health Jobs UK; Tonypandy; On-site; GBP 35,000 - 45,000; Full time

Job summary

A large health organization in South Wales seeks experienced Business Analysts for its Digital Transformation Team. The role involves gathering requirements, designing solutions, and improving processes to enhance patient outcomes. Candidates should have a Master's level education, analytical expertise, and experience in a healthcare setting. This is a fixed-term position for up to three years.

Benefits

Leading pension

Generous leave

Career growth opportunities

Access to ongoing learning and development

Qualifications

• Experience working within a complex digital transformation health environment.
• Experience applying a variety of analytical techniques to information.
• Experience in defining, documenting and working on projects across all phases.

Responsibilities

• Support gathering of requirements and solution design.
• Streamline processes to improve patient care outcomes.
• Play a key role in implementing transformation project objectives.

Skills

Requirements elicitation

Process mapping

Software development lifecycle

Excellent communication skills

Education

Educated to Masters level or equivalent

Tools

Enterprise Architect

Job description

Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.

Located in the heart of South Wales, we're central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.

At CTM, you'll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we're creating a space where everyone can thrive.

Discover more about working with us here:

Cwm Taf Morgannwg University Health Board - Join CTM

Home - Cwm Taf Morgannwg University Health Board

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.

Job overview

Exciting opportunities have arisen for highly motivated and experienced Business Analysts to join the Digital Transformation Team. As an integral part of the Digital & Data Directorate in CTM, the team have a rapidly expanding portfolio of challenging and interesting projects, including electronic prescribing and medicines administration, transforming patient contact services and several smaller projects supporting direct care.

Under the guidance of the Head of Digital Business Change and Benefits, working closely with Projects, SMEs and Clinical Systems Manager , the successful candidate will be expected work with our end -users and suppliers to support the gathering of requirements, solution design and the streamlining of processes to improve the outcomes of our patients, citizens and families that we serve, as outlined in the Health Board's strategy CTM 2030.

Candidates will be expected to have experience of working within a complex digital transformation health environment. Skills include; Requirements elicitation, process mapping, software development lifecycle and excellent communication skills.

As a proactive and positive member of the team, the post holder will play a key role in supporting the implementation of key transformation project objectives which will enable and support the vital work of Cwm Taf Morgannwg University Health Board (CTMUHB).

Main duties of the job

See Job description for further information about the main duties of the role. This is attached the the role .

This post is fixed term/secondment for 3 years until 31st March 2028, due to project work in either PCCT or Mental Health. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Working for our organisation

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy-Our Health, Our Future-focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve

• We treat everyone with respect

• We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.

Person specification

Qualifications & Knowledge
Essential criteria

• Educated to Masters level (or equivalent qualification / experience)
• Familiar with modelling and analysis tools (e.g. Enterprise Architect), methods and standards (e.g. UML, BPMN).
• In-depth knowledge of business modelling techniques and experience in obtaining input from and communicating modelling results to senior managers for agreement.

Desirable criteria

• Possess (or working towards) a recognised Business Analysis professional qualification (such as BCS International Diploma in Business Analysis)
• Working knowledge of the NHS and national developments and policy initiatives

Experience
Essential criteria

• Experience of applying a variety of analytical techniques to information and quantifying result integrity based upon assessment of sources and techniques applied.
• Experience of consulting activities and techniques including facilitating stakeholder groups.
• Experience of process analysis, assessment and change including financial, cultural, technological, organisational and environmental factors. Further experience of establishing customer requirements and identifying how these map to process requirements.
• Experience in defining, documenting and working on projects across all phases either alone or with a small team.
• Experience of establishing and maintaining a data structure using data analysis and data modelling techniques.

Skills & Attributes
Essential criteria

• Highly organised, with the ability to work to agreed goals, in a self-directed and professional manner.
• Demonstrable excellent written and verbal communication skills, able to negotiate successful outcomes with senior personnel.
• Must be able to travel to all sites as required by the role
• Highly experienced in influencing and negotiation skills including critical questioning and innovative thinking.
• Excellent faciltation skills within a Healthcare setting

We are committed to fostering a diverse and inclusive workforce and welcome applications from individuals within protected groups as outlined in the Equality Act 2010. This includes, but is not limited to, age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity, and marriage and civil partnership. We also warmly welcome applications from members of the Armed Forces community.

Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self-assess their eligibility for sponsorship by visiting the UK Government's Work in the UK guidance . For eligible candidates, the Health and Care Visa offers reduced application costs and exempts payment of the annual Immigration Health Surcharge.

Please ensure you check your email regularly, as all recruitment correspondence will be sent to the email address provided on your application form.

Applications are welcome in either Welsh or English, with no preference given to the language used.

We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles.

All posts are subject to relevant checks, including a Disclosure and Barring Service check and, where required, Professional Registration verification.

We are proud to be a Living Wage Employer.

Employer certification / accreditation badges
Applicant requirements

Welsh language skills are desirable

Documents to download

• JD & PS ( PDF , 664.5 KB )
• Functional Requirements Form 1 ( PDF , 648.5 KB )
• NWSSP Recruitment Services Privacy Notice ( PDF , 696.3 KB )
• Employee Benefits ( PDF , 1.2 MB )
• Guidance Notes for Applicants April 2024 ( PDF , 278.7 KB )