Business Analyst

Edenred SE; Swindon; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

An established industry player is seeking a Business Analyst to join their dynamic team in a hybrid role. This position offers the opportunity to drive business transformation while collaborating with various stakeholders to capture essential requirements. You will play a crucial role in ensuring that the transition to a new micro-service and cloud-based architecture meets client needs. With a focus on continuous improvement, you will help streamline processes and enhance service delivery. This role promises a blend of challenge and opportunity in a supportive environment that values innovation and professional growth.

Benefits

25 days annual leave plus Bank Holidays

Hybrid working environment

Income protection

Life insurance (4x salary)

Wellbeing Employee Assistance Program

Digital learning platform

Complimentary fruit and snacks

Volunteering programme

Social events

Pension Scheme with employer contribution

Qualifications

• Experience in a fast-paced environment with an agile approach.
• Strong documentation and analytical skills are essential.

Responsibilities

• Capture and document clear user stories for product development.
• Collaborate with teams to identify solutions and prioritize requirements.

Skills

Agile mindset

Strong communication skills

Negotiation skills

Analytical mindset

Technical system integration

Documentation skills

Client empathy

Experience in payments or banking

Education

Bachelor's degree

Tools

SQL

REST APIs

Job description

locations Royaume-Uni - Swindon United Kingdom - London - Paddington (PPS)

time type Temps plein

posted on Offre publiée hier

job requisition id JR015969

Business Analyst
Hybrid – Swindon or London
Salary - £45,000 to £65,000 + Bonus

Objective of the Function/ role

Part of a fast-moving environment where key objectives include:

• Support the business transformation into a more product centric organisation to increase focus on better services and more balanced priorities on internal needs.
• Lead change, so clear business objectives, requirements & value are captured, vs over detailed stories where developers code exactly what’s written without thinking.
• Targeting an MVP approach where appropriate to get something for feedback as early as possible to minimise risk.
• Collaborating with stakeholders, clients and internal departments to capture business requirements.
• Ensuring non-functional requirements are considered and captured.
• Support the delivery of standard solutions that can be re-used, over bespoke custom solutions that cannot be re-used.

Accountable to

Business Analyst - Team Lead

Key Working relationships

Internal/External

• Multi-disciplined Product domain teams
• Clients
• Bridge between the business and the technical realms
• Internal teams
• 3rd Parties

Key Result Areas

• Improve capture of clear & concise requirements and ensure the value is captured so they can be prioritized.
• Meet the wider needs of clients to facilitate the move away from the legacy platform to the new micro-service & cloud-based architecture.
• Non-functional aspects are considered and captured so they can be measured. Key aspects for a payment’s platform are robustness (high availability), performant, operationally supportable, secure and scalable.
• Driving continuous improvements across the product domains.

Responsibilities

• Be the analyst and responsible for the output of documentation of requirements on project or product domain specific work.
• Working with the product domain cross functional team to:
  • Capture and document clear user stories or a standard feature overview.
  • Actively participate in a collaborative approach to identify options/solutions to meet the requirements.
• Rationalising the business case for the product manager to prioritise the backlog in line with PPS’ strategy, including:
  • New features.
  • Fixing or optimising existing elements.
  • Operational improvements including security, monitoring and visibility into the health and behaviour of the domain.
  • Understand business cases and be able to arbitrate between requests, challenging requests where appropriate with relevant data.
• Ensuring the context and the ultimate business objective of the requirements is made absolutely clear (to avoid wrong assumptions being made, which is a common issue in the industry).
• Produce supporting documentation around processes, static content to support API/Integration documentation, internal or external as required.
• Non-functional aspects are well covered and ensuring that the implementation can be measured to validate the success of the implementation.
• In the summary, provide the necessary information to execute a successful implementation (technical or not) that meets the needs of the business.

Skills & Behaviours

Core skills & behaviours

• Agile mindset with focus on delivering the most value with the least possible resource.
• Strong negotiator in reducing the scope to absolute minimum to get a MVP to validate as early as possible.
• Manage several requests and parallel work streams encompassing IT and ancillary activities.
• Strong communication and interpersonal skills with teams both onshore & offshore, business, technical teams and supporting departments.
• Ability to produce clear and concise documentation with supporting diagrams so the requirements & processes are clearly understood.
• Ability to emphasise with clients and & internal users to better understand their needs and pain points.
• Ability to work with external international clients and 3rd parties in a customer facing business.
• Quick learner within a fast-paced environment.
• Highly organised, with experience of working within an agile environment.
• Strong analytical mind-set and can evaluate the business case/value.
• Experienced with technical system to system integration concepts such as REST APIs, webhooks etc.
• Technical skills a plus: Able to construct SQL to retrieve data from databases, understanding source code and software development lifecycles.
• Foreign languages a plus: Spanish, Portuguese or French.
• Experience in the payments, banking or financial service space.
• Positive attitude and outlook, determined, enthusiastic and resilient.
• Work independently with agreed remit and autonomy.

Additional Information

Depending on the project assigned, the role will potentially involve meeting clients/3rd parties requiring occasional travel to either UK, Europe (potentially over 2-3 days), International (exceptional, but can be 3-5 days in duration).

Why Edenred PayTech?

We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.

As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business.

What you will get:

• 25 days annual leave plus Bank Holidays.
• Hybrid working environment with a 3 days per week in the office.
• Income protection.
• Life insurance (4x salary).
• Wellbeing Employee Assistance Program (extended access to family members).
• Digital learning platform.
• Complimentary fruit and other ‘in office’ snacks & refreshments.
• Volunteering programme.
• Social events.
• Pension Scheme – employer 6% with minimum employee contribution 3%.
• Discretionary bonus scheme based on company and personal performance.
• Holiday trading scheme (buy or sell up to 5 days).
• Medical & international travel cover (leisure and action sports).
• Season ticket loan.
• Cycle to Work scheme.

Diversity:

Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.