Business Analyst

Terex Corporation; Omagh; On-site; GBP 35,000 - 50,000; Full time

Job summary

A global industrial equipment manufacturer seeks a Temporary IT Business Analyst for maternity cover in Northern Ireland. The role focuses on enhancing CRM platforms and supporting business reporting while working closely with teams to translate needs into technical requirements. Candidates should have a degree in a relevant field and significant experience in IT solutions involving CRM systems. A proactive attitude and strong analytical skills are essential for succeeding in this dynamic environment.

Benefits

Full range of benefits

Contributory pension scheme

Access to global learning and development programs

Qualifications

• 3+ years of experience in IT or digital solutions.
• Experience with CRM systems and in an Agile environment is preferred.
• Strong attention to detail and ability to manage multiple priorities.

Responsibilities

• Gather, analyze, and document requirements for CRM enhancements.
• Support user acceptance testing and create reports.
• Provide day-to-day support for digital solutions and document processes.

Skills

Analytical Skills

Communication Skills

Problem-Solving Skills

Education

Degree in Information Systems, Business Administration, or Computer Science

Tools

CRM systems (e.g., Salesforce, Dynamics)

Jira

Excel

Job description

Job Description:

Position: IT Business Analyst (Maternity Cover)

Location: NI (Dungannon, Omagh & Campsie & Ballymoney), Hybrid

Reporting to: IT Business Solutions Manager

We are seeking a Temporary IT Business Analyst to support the Terex Materials Processing (MP) IT Digital Solutions team during a defined period. This role will focus on enhancing our CRM platform, validating data quality, and supporting business reporting needs. The successful candidate will also contribute to improvements across other business applications, including CPQ, and help ensure continuity in ongoing digital initiatives. This is a hands-on role requiring strong analytical skills, and the ability to translate business needs into actionable technical requirements. The ideal candidate will be comfortable working in a fast-paced environment, collaborating with cross-functional teams, and delivering value through process improvement and data-driven insights.

Main Responsibilities

Collaborate with business and IT teams to gather, analyse, and document requirements related to CRM enhancements, data validation, and reporting.

Support the delivery of enhancements to CRM and other business applications such as CPQ.

Translate business requirements into user stories and support the development lifecycle.

Assist in the design and execution of user acceptance testing (UAT), including test script creation and issue resolution.

Support the creation of dashboards and reports to meet evolving business needs.

Provide day-to-day support for digital solutions, including troubleshooting and user training.

Document processes and create user guides to support knowledge transfer.

Work closely with stakeholders to ensure solutions align with business goals and deliver measurable value.

Experience and Qualifications

• Degree in Information Systems, Business Administration, Computer Science, or equivalent experience.
• 3+ years of experience in IT or digital solutions, ideally in a Business Analyst or similar role.
• Experience with CRM systems (e.g., Salesforce, Dynamics) in enhancement and support contexts.
• Familiarity with CPQ tools and their integration with CRM platforms is desirable.
• Understanding of data validation, reporting, and business intelligence tools. (SQL experience desirable)
• Experience working in Agile environments and using tools like Jira.
• Excellent communication skills.
• Ability to work independently and manage multiple priorities in a temporary assignment

Key skills and Attributes

• Strong analytical and problem-solving skills.
• High attention to detail, especially in data handling and validation.
• Proficiency in Excel and other Microsoft Office tools.
• Adaptability and a proactive approach to change.
• Strong interpersonal and collaboration skills.

Travel

• Willing and able to travel up to 10% of the time depending on assigned business and project initiatives.

All applicants must demonstrate, through their application form, how they meet the criteria for the position applied for. To apply for the above vacancy and view all available positions within Terex, please visit our Careers page www.terex.com/careers or call up to HR for an application form

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

Terex Overview:

Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide.

At Terex,we fully embrace the increasingly diverse world around us and strive to create an empowering and welcoming workplace culture. We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact.

While our operations are global, each office or factory is a close-knit community. We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement. It's an exciting time to be part of the expanding manufacturing sector - come join us!

Additional Information:

We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace.As an Equal Opportunity Employer, employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or other characteristics protected by law.

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including Westfield health care for you and your dependents, contributory pension scheme, life assurance cover, employee stock purchase plan and access to global learning and development programs offering accredited and specialist training.