Business Analyst

Home Group Limited; North East; Hybrid; GBP 30,000 - 36,000; Full time

Job summary

A community-focused organization in the UK seeks a Business Analyst to enhance Salesforce initiatives and lead transformative projects. The role offers flexible working arrangements, opportunities for personal growth, and a positive impact on customer experiences. Ideal candidates will have strong experience in project delivery and stakeholder engagement skills, along with flexibility in different project methodologies.

Benefits

Health Cash Plan

Generous leave options

Volunteering days

Career growth opportunities

Employee discounts

Qualifications

• Proven experience delivering projects using different methodologies.
• Experience with Salesforce for process optimization.
• Strong analytical and communication skills.

Responsibilities

• Drive Salesforce-related initiatives to improve processes.
• Collaborate on projects aligned with business goals.
• Engage stakeholders to identify challenges and solutions.

Skills

Business Analyst experience

Salesforce experience

Agile methodology

Waterfall methodology

Analytical skills

Communication skills

Job description

Business Analyst

Newcastle upon Tyne or Flexible UK location

Permanent, Full Time (37.5 hpw)

Salary Circa £36,000 negotiable based on skills and experience and great benefits including Health Cash Plan!

We’re sorry, but we can’t offer sponsorship for this role due to certificate limits.

Home, a place where you belong

Are you ready to take your Salesforce skills to the next level while exploring projects that go far beyond the platform? This is your chance to join our vibrant Business Analyst Team and work on initiatives that truly transform lives. With the flexibility to manage your own diary and the opportunity to collaborate directly with our customers, this role offers so much more than just a day job. It’s a way to make a lasting impact.

As our Business Analyst, you’ll embrace a mix of Agile, Waterfall, and WAGILE approaches, ensuring every project delivers real value. While Salesforce is a key focus, you’ll also be part of diverse, meaningful projects across the organisation. And the best part? We’re invested in your growth, offering plenty of opportunities to shape your career through development and training.

What you’ll do

• Drive Salesforce-related initiatives, improving processes and enhancing user experience.


• Collaborate on transformative projects that align with strategic business goals.


• Engage with stakeholders to identify challenges and craft solutions with measurable results.


• Map, analyse, and refine processes, making them more effective and aligned with objectives.


• Serve as a bridge between stakeholders and project teams, ensuring seamless communication and clarity.

Why choose us

Imagine finishing each day knowing you’ve made a real difference in our customers’ lives. That’s exactly what you’ll do here, working for a top 10 Great Place to Work in the UK! Enjoy the flexibility of managing your time, opportunities to work directly with customers, and a supportive team that values balance, growth, and innovation. Join us and be part of a team where your contributions truly matter, apply today!

What you bring

• You’re a proven Business Analyst who has experience delivering a range of projects using different methodologies.


• Experience with Salesforce, whether supporting its adoption, optimising processes, or contributing to implementation.


• A flexible mindset to adapt between Agile, Waterfall, and WAGILE methodologies.


• Strong analytical skills to tackle diverse challenges and deliver impactful results.


• Excellent communication and stakeholder engagement skills to collaborate effectively at all levels.

Our team

Joining Sharon’s Business Analyst Team, you will deliver our projects and programmes in collaboration with our Projects and Architecture Teams. Sharon is a firm believer in getting the right work-life balance and always finds time to wind down; despite having a consistently energetic son who is so intrigued with the Periodic Table he has created a Marvel character, The Element Man!

Job details

• This is a Monday to Friday role.


• You’ll manage your own diary, so if you need to work from home to take delivery of your new fridge or take a longer lunch for a haircut, you can use your flexi time to manage that!


• If you're based in the North East, you'll spend 2 days a week in our Newcastle upon Tyne office and 3 days working at home each week.


• If you're based outside of the region, we expect you to visit us in Newcastle upon Tyne occasionally for key events.

A place where you belong

We do our best work when we can be ourselves. That’s why inclusion and wellbeing shape our policies and daily practice. Our diversity networks, Multicultural, LGBTQIA+, Women, and Disability, along with peers and allies, help us thrive. Together we make Home Group a great place to work!

What’s in it for you?

• Enjoy 2 days volunteering, 34 days leave (this includes bank holidays and a "me day"!), increasing to 39, and the option to buy five days more.


• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies.


• 800+ discounts or cashback on shopping, holidays, and more.


• We’re a top 10 UK Wellbeing employer, our tools and support are here when you need them!


• Grow your career with us, we’ll help you take the next step.


• Generous pension and 3x salary life insurance. Check more benefits online!

Ready to join us?

Click APPLY NOW to see the Business Analyst Job Description, learn about us, and for help to apply. Don’t wait, roles can close early, so apply and take the first step towards making a difference.

To let us know how we can help you shine in our process, email [e-mail] to discuss your reasonable adjustments.