Business Analyst

Home Group; North East; Hybrid; GBP 30,000 - 36,000; Full time

Job summary

A leading housing and support organization is seeking a Business Analyst to join their team in Newcastle upon Tyne or flexible UK location. You will drive Salesforce initiatives and work on transformative projects, making a real impact on customers' lives. The role offers a flexible working environment with generous benefits including health cash plan, a strong career growth path, and a commitment to employee wellbeing.

Benefits

Generous pension plan

Health cash plan

34 days leave

Discounts on shopping and holidays

Volunteering days

Qualifications

• Proven experience as a Business Analyst delivering projects using varied methodologies.
• Ability to drive Salesforce-related initiatives and enhance processes.
• Strong analytical capability and exceptional communication skills.

Responsibilities

• Drive Salesforce initiatives to improve processes and user experience.
• Collaborate on projects aligned with strategic business goals.
• Engage stakeholders to identify challenges and create solutions.

Skills

Salesforce experience

Agile methodology

Analytical skills

Stakeholder engagement

Waterfall methodology

Communication skills

Job description

Job Description - Business Analyst (251159)

Job Description

Business Analyst - ( 251159 )

Description

Business Analyst

Newcastle upon Tyne or Flexible UK location

Permanent, Full Time (37.5 hpw)

Salary Circa £36,000 negotiable based on skills and experience and great benefits including Health Cash Plan!

We’re sorry, but we can’t offer sponsorship for this role due to certificate limits.

Home, a place where you belong

Are you ready to take your Salesforce skills to the next level while exploring projects that go far beyond the platform? This is your chance to join our vibrant Business Analyst Team and work on initiatives that truly transform lives. With the flexibility to manage your own diary and the opportunity to collaborate directly with our customers, this role offers so much more than just a day job. It’s a way to make a lasting impact.

As our Business Analyst, you’ll embrace a mix of Agile, Waterfall, and WAGILE approaches, ensuring every project delivers real value. While Salesforce is a key focus, you’ll also be part of diverse, meaningful projects across the organisation. And the best part? We’re invested in your growth, offering plenty of opportunities to shape your career through development and training.

What you’ll do

• Drive Salesforce-related initiatives, improving processes and enhancing user experience.
• Collaborate on transformative projects that align with strategic business goals.
• Engage with stakeholders to identify challenges and craft solutions with measurable results.
• Map, analyse, and refine processes, making them more effective and aligned with objectives.
• Serve as a bridge between stakeholders and project teams, ensuring seamless communication and clarity.

Why choose us

Imagine finishing each day knowing you’ve made a real difference in our customers’ lives. That’s exactly what you’ll do here, working for a top 10 Great Place to Work in the UK! Enjoy the flexibility of managing your time, opportunities to work directly with customers, and a supportive team that values balance, growth, and innovation. Join us and be part of a team where your contributions truly matter, apply today!

What you bring

• You’re a proven Business Analyst who has experience delivering a range of projects using different methodologies.
• Experience with Salesforce, whether supporting its adoption, optimising processes, or contributing to implementation.
• A flexible mindset to adapt between Agile, Waterfall, and WAGILE methodologies.
• Strong analytical skills to tackle diverse challenges and deliver impactful results.
• Excellent communication and stakeholder engagement skills to collaborate effectively at all levels.

Our team

Joining Sharon’s Business Analyst Team, you will deliver our projects and programmes in collaboration with our Projects and Architecture Teams. Sharon is a firm believer in getting the right work-life balance and always finds time to wind down; despite having a consistently energetic son who is so intrigued with the Periodic Table he has created a Marvel character, The Element Man!

Job details

• This is a Monday to Friday role.
• You’ll manage your own diary, so if you need to work from home to take delivery of your new fridge or take a longer lunch for a haircut, you can use your flexi time to manage that!
• If you're based in the North East, you'll spend 2 days a week in our Newcastle upon Tyne office and 3 days working at home each week.
• If you're based outside of the region, we expect you to visit us in Newcastle upon Tyne occasionally for key events.

A place where you belong

We do our best work when we can be ourselves. That’s why inclusion and wellbeing shape our policies and daily practice. Our diversity networks, Multicultural, LGBTQIA+, Women, and Disability, along with peers and allies, help us thrive. Together we make Home Group a great place to work !

What’s in it for you?

• Enjoy 2 days volunteering, 34 days leave (this includes bank holidays and a "me day"!), increasing to 39, and the option to buy five days more.
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies.
• 800+ discounts or cashback on shopping, holidays, and more.
• We’re a top 10 UK Wellbeing employer, our tools and support are here when you need them!
• Grow your career with us, we’ll help you take the next step.
• Generous pension and 3x salary life insurance. Check more benefits online!