Business Analyst

Iceland; Newbridge; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading retail company in the UK is seeking a passionate Business Analyst to facilitate business requirements and coordinate IT projects. The role demands strong communication, experience in agile environments, and an ability to manage product backlogs. Benefits include discounts, holiday entitlement, and a supportive working environment.

Benefits

15% discount in stores

30% discount at restaurants

33 days holiday

Free onsite parking

Subsidised staff restaurant

Refer a Friend Scheme

Qualifications

• Experience of working in an agile environment and the management of a product backlog.
• Experience of a fast-paced retailer or supply chain would be an advantage.

Responsibilities

• Facilitate, coordinate and document detailed business requirements.
• Work with business users to identify solutions for business problems.
• Accountable for the performance of activities related to the support of existing systems.

Skills

Experience in an agile environment

Knowledge of Microsoft Azure DevOps

Excellent communication skills

Ability to gather and challenge requirements

Analysis capability

Organising resources

Relationship management skills

Job description

Description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Business Analyst to join our growing business on a permanent basis.

In this role, you can expect:

• To facilitate, coordinate and document detailed business requirements regarding the business change agenda (project or work package).
• To work directly with the relevant IT development team or cross functionally as appropriate to articulate and ascertain the feasibility of the business change and mediate cross functionally regarding potential solutions.
• To aide in the development of new solutions to meet business change requirements.
• To assist internal customers in the management and development of their business processes to create efficiency and value.
• To assist in the management of key IT projects, work packages from their inception to ensuring they are completed:
• to the agreed timescales and milestone plan
• with the desired deliverables of the appropriate quality
• achieving the appropriate benefits schedule
• report writing: this will incorporate writing the business terms of reference, writing the business requirements documentation - in readiness for the developers to commence coding, project highlight reporting etc.
• testing: to assist as and when required
• Working with the Service Delivery team regarding service transition
• To support the Squad in both the maintenance and support of existing systems to meet (or exceed) Service Level Agreements (SLAs).

Key Accountabilities/ Tasks:

Project or Work Package:

• Act as IT and first point of contact within the given business area(s)
• Work with business users to identify solutions for business problems or opportunities
• Development and the delivery of requirement documentation (such as TOR, Business Requirements, project life cycle documentation, test scripts & user guides etc.)
• Once the requirements have been approved, create the Product Backlog (epic's, features, user stories and tasks)
• May be asked to coach new starters and business stakeholders when handing over solutions

Day to Day

• Accountable for the performance of activities related to the support of existing systems
• Ensure an Account Management relationship is developed within the given business area of responsibility
• Provide regular Project / work package / account management information updates within agree deadlines incorporating project life cycle documentation
• Educate and influence the business users in understanding the importance and capability of systems, data management and business process
• Keep up to date with industry best practices; provide training and documentation where required
• Perform miscellaneous job-related duties as assigned

Working with the wider IT team to:

• help develop the IT strategy and milestone plan for IT
• help coordinate the delivery of all IT projects
• provide support to other Business Analysts, Project Leaders, and Project Mangers etc.

You should apply if you have:

• Experience of working in an agile environment and the management of a product backlog
• Knowledge of Microsoft Azure DevOps would be an advantage
• Excellent communication and coordinating skills with ability to gather and challenge requirements
• Experience of a fast-paced retailer, supply chain or similar environment would be an advantage
• Analysis capability to work with business users and IT development teams to turn business problems into system solution requirement
• Skill in organising resources and establishing priorities
• Strong communication and relationship management skills are a must

What to expect from us:

• 15% discount in Iceland stores
• 30% discount at Club Individual Restaurants
• 33 days holiday (including bank holidays)
• Free onsite parking
• Onsite electric car charging ports
• Subsidised staff restaurant and Costa Coffee
• Christmas vouchers
• Refer a Friend Scheme
• Christmas Savings scheme
• Discounted dry cleaning
• Long service awards