Business Analyst

Volkswagen Financial Services (UK); Milton Keynes; Hybrid; GBP 48,000; Full time

Job description

Full-time permanent

Location: Milton Keynes (Hybrid)

Salary and Benefits: starting from £48,000 per annum depending on experience. Company car scheme, 27 days holiday plus bank holidays, 2 discounted loan cars for family members, generous pension scheme, lifestyle discounts and so much more!

Closing date: 6th May 2025.

We’re looking for experienced Business Analysts (BA’s) able to rapidly understand complex business problems, with the analysis skills to understand people, processes and technical requirements, and shape technology solutions. You’ll be surrounded by smart, highly capable people in an environment that encourages helping and developing others by sharing knowledge and experience. We trust our teams to have high levels of autonomy, and we value collaboration and pragmatism. If you are a Business Analyst with a real passion for learning, and a desire to create superb customer experiences for our users, we will help you unleash your potential.

In our culturally diverse team, everyone is encouraged to have their say and put their ideas forward. All our team love being part of our positive culture and strong corporate reputation. We work closely together across all our global locations and are dedicated to deliver on our Customer Promise “We strive to diligently understand the needs of both the business and our customers, communicate clearly and concisely, deliver better customer outcomes, and react quickly to an ever-changing environment.”

This is what one of our current BA’s had to say: “I never thought I’d truly find a job that is so satisfying and yet so different day to day. The team is so supportive and helpful. I love the fact I can be my authentic self and work on things that really make it a better experience for our customers.”

So, if you’re an experienced BA and like what you see, we would love to hear from you.

What does success look like?

• You’ll have plenty of experience as a BA within high-performing Agile development teams.
• You build strong working relationships when working as part of a team to drive out solutions.
• A sound understanding of the Financial and Automotive industries will be hugely beneficial.
• Able to manage moving deadlines and changing priorities, and maintain a flexible mindset when managing conflicting priorities across the business.
• You have experience of delivering IT system requirements specifications and/or Agile story creation.
• An understanding of waterfall, iterative, digital and Agile development methodologies.
• Kanban framework experience and you have worked with database driven systems.
• You have supported complex change projects and produced feasibility studies.
• We use Design Thinking methodology, so it would be great if you had an awareness too.
• Experience of working with user centred design principles and user research techniques.
• Experience in the use of Atlassian Jira and Confluence toolkit.
• You have demonstrable experience of the legal and regulatory environment including governance, risk management, controls and compliance requirements.
• Strong written and oral communication skills with the ability to present complex data and arguments.
• High level of motivation, flexibility, drive and personal commitment.
  
  

Here is an idea of what you will be doing:

• You’ll work closely with Product Owners to organise and refine feature backlogs.
• Work with the Technical Architects to understand and support detailed design and implementation.
• Working with Stakeholders at all levels to understand requirements, dependencies and priorities.
• You’ll disseminate information in design documents and backlog tickets, to drive out functional requirements specifications for delivery to the development team.
• Supporting the development team in story creation, refinement and story-pointing.
• Facilitating workshops to prioritise and schedule story delivery.
• You’ll suggest improvements for, and outline the benefits of improvements in production processes and provide process flow documentation.
• Regularly reporting progress with stakeholders, including raising risks, issues and other noteworthy project items in a timely manner.
• Take a “hands-on” approach to everything, designing and configuring systems and processes to customer requirements and iteratively improving them.
• You will also ensure strict control of client information and data.
  
  

What’s in it for you?

A salary ranging from £48,109, subject to experience and working 35 hours per week. You’ll also receive an excellent benefits package including tax efficient company car from day one, 2 additional vehicles for family members after 6 months, annual discretionary bonus and salary review, 27 days holiday with the option to purchase more, access to various health & wellbeing services, private medical insurance after 6 months as well as career progression, professional development and access to LinkedIn Learning.

About Volkswagen Financial Services

Our mission is straightforward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.

Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us, and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can.