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Business Analyst

The City Recruiter

Manchester

Hybrid

GBP 45,000 - 55,000

Full time

9 days ago

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An established industry player is seeking a proactive Business Analyst to join their dynamic team in Manchester. In this pivotal role, you will collaborate with various departments to gather requirements and translate data into actionable insights, enhancing internal processes and customer experiences. This role offers the chance to work in a vibrant office environment with hybrid options, and you will be part of a company that is transforming the mobile network landscape in the UK. If you are passionate about problem-solving and eager to make a real impact, this opportunity is perfect for you.

Private Healthcare

Team Socials

Discounts on Mobile Plans

Progression Opportunities

2+ years experience as a Business Analyst, preferably in telecoms or tech.
Proficient in gathering requirements and business process modeling.

Collaborate with teams to gather requirements and provide actionable insights.
Map business processes and identify improvement areas.

Business Analysis

Data Analysis

Communication Skills

Problem Solving

Stakeholder Management

Excel

SQL

Power BI

Tableau

Jira

Confluence

Business Analyst

Manchester City Centre | On-site / Hybrid Options | £45,000 – £55,000 DOE + Benefits

We’re on the lookout for a curious and commercially minded Business Analyst to join a fast-growing mobile network provider based in the heart of Manchester. This is a key role where you’ll help us make smarter decisions, improve internal processes, and play a part in shaping the customer experience for thousands of mobile users across the UK.

What you’ll be doing:

Collaborating with teams across the business (from Sales to Tech) to gather requirements and turn them into clear, actionable insights
Mapping out business processes and identifying areas for improvement or automation
Working with stakeholders to define KPIs and track business performance
Translating data into compelling reports, dashboards, and recommendations
Supporting strategic projects like new product launches, system migrations, and operational changes
Acting as a bridge between technical teams and non-technical stakeholders

We’re looking for someone who:

Has at least 2 years’ experience in a Business Analyst role (ideally in telecoms, retail, or tech)
Understands business process modelling and has experience gathering requirements
Is confident working with data – you don’t need to be a data scientist, but you’re comfortable with Excel, SQL, or BI tools (like Power BI or Tableau)
Communicates clearly and can influence decisions with logic and insight
Loves digging into problems and coming up with smarter ways of doing things

Bonus points if you’ve: